Teklewold Berhanetsehay, Abebe Engida, Anteneh Dagmawi, Haileselassie Etsehiwot
Department of Surgery, St. Paul's Hospital Millennium Medical College, Addis Ababa, Ethiopia.
Quality Improvement and Clinical Governance Directorate, St. Paul's Hospital Millennium Medical College, Addis Ababa, Ethiopia.
Drug Healthc Patient Saf. 2022 Oct 17;14:185-194. doi: 10.2147/DHPS.S371839. eCollection 2022.
The higher demand for surgical services during the advancement of the COVID-19 pandemic has resulted from the need for a pre-admission negative result, the need for extra resources, and a shortage of skilled expertise. This quality improvement project aimed to reduce the in-hospital preoperative waiting time of elective cases to less than 24 hours.
The study was conducted in a tertiary care center. Following the collection of baseline data, we formed a multidisciplinary team to analyze the root causes and intervention ideas of delay using fishbone and driver diagrams, respectively. We prioritize key drivers and implemented several low-cost interventions using Plan-Do-Study-Act (PDSA) model. We monitored the average in-hospital preoperative waiting time of patients.
Overall, in-hospital preoperative waiting time for elective cases has been reduced from a baseline of 4.89 days to 1.32 days on average by the end of 10 months of initiating the project. Similarly, monthly elective case cancellation rate due to COVID-19-related reason has been reduced from baseline 62.5% of the total cancellation to 0%. Due to this, the average monthly inpatient bed utilization has increased from 2.21 patients per month during pre-COVID-19 period to 5.9 patients per month in each bed of the surgical ward by the end of the project.
The implementation of a quality improvement project can optimize operation theatre efficiency, inpatient bed utilization, and reduce the surgical backlog. Meticulous and rigorous effort has to be laid down to do root cause analysis, generate feasible change ideas, and continuous follow-up, and testing of multiple PDSA cycles is required to impact an improvement and sustain it in the long run. The emergence of COVID-19 pandemic could be used as an opportunity to reduce the length of stay in the hospital.
在新冠疫情发展期间,对外科手术服务的更高需求源于术前预录取阴性结果的需要、额外资源的需求以及熟练专业人员的短缺。该质量改进项目旨在将择期手术病例的院内术前等待时间缩短至24小时以内。
该研究在一家三级医疗中心进行。在收集基线数据后,我们组建了一个多学科团队,分别使用鱼骨图和驱动因素图分析延迟的根本原因和干预思路。我们对关键驱动因素进行了优先级排序,并使用计划-执行-研究-行动(PDSA)模型实施了多项低成本干预措施。我们监测了患者的院内术前平均等待时间。
总体而言,在启动项目的10个月结束时,择期手术病例的院内术前等待时间已从基线的4.89天平均缩短至1.32天。同样,因新冠相关原因导致的每月择期手术取消率已从基线时占总取消率的62.5%降至0%。因此,平均每月住院床位利用率从新冠疫情前时期的每月每床2.21名患者增加到项目结束时外科病房每张床位每月5.9名患者。
质量改进项目的实施可以优化手术室效率、住院床位利用率,并减少手术积压。必须精心且严格地进行根本原因分析,提出可行的变革思路,并持续跟进,需要对多个PDSA循环进行测试,以实现改进并长期维持。新冠疫情的出现可被用作缩短住院时间的契机。