Communication: key contributor to effectiveness--the research.

This field study of 327 professional nurses at an east coast teaching hospital investigated the effects of nurses' satisfaction with different facets of organizational communication on their job satisfaction and job performance. The author found that certain aspects of communication (e.g., communication with supervisor, communication climate, personal feedback, and communication with top-level executives) are influential contributors to nurses' job satisfaction and, to a lesser extent, to nurses' job performance. The author suggests a number of ways nurse executives can increase the communication effectiveness of their nursing staffs.