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Are Patient Satisfaction Instruments Harming Both Patients and Physicians?

作者信息

Richman Barak D, Schulman Kevin A

机构信息

Duke University School of Law, Durham, North Carolina.

Clinical Excellence Research Center, School of Medicine, Stanford University, Palo Alto, California.

出版信息

JAMA. 2022 Dec 13;328(22):2209-2210. doi: 10.1001/jama.2022.21677.

DOI:10.1001/jama.2022.21677

PMID:36394908

Abstract

摘要

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Are Patient Satisfaction Instruments Harming Both Patients and Physicians?

作者信息

Richman Barak D, Schulman Kevin A

机构信息

Duke University School of Law, Durham, North Carolina.

Clinical Excellence Research Center, School of Medicine, Stanford University, Palo Alto, California.

出版信息

JAMA. 2022 Dec 13;328(22):2209-2210. doi: 10.1001/jama.2022.21677.

DOI:10.1001/jama.2022.21677

PMID:36394908

Abstract

摘要

相似文献

Are Patient Satisfaction Instruments Harming Both Patients and Physicians?

JAMA. 2022 Dec 13;328(22):2209-2210. doi: 10.1001/jama.2022.21677.

Association of Racial/Ethnic and Gender Concordance Between Patients and Physicians With Patient Experience Ratings.

JAMA Netw Open. 2020 Nov 2;3(11):e2024583. doi: 10.1001/jamanetworkopen.2020.24583.

Do 360-degree feedback survey results relate to patient satisfaction measures?

Clin Orthop Relat Res. 2015 May;473(5):1590-7. doi: 10.1007/s11999-014-3981-3.

Assessment of patient satisfaction as part of a physician performance evaluation: the Fallon Clinic experience.

J Ambul Care Manage. 1994 Jul;17(3):1-7. doi: 10.1097/00004479-199407000-00004.

Instruments to measure patient experience of health care quality in hospitals: a systematic review protocol.

Syst Rev. 2014 Jan 4;3:4. doi: 10.1186/2046-4053-3-4.

Do Patient Satisfaction Instruments Harm Patients and Physicians?

JAMA. 2023 Apr 4;329(13):1122. doi: 10.1001/jama.2023.1457.

Do Patient Satisfaction Instruments Harm Patients and Physicians?-Reply.

JAMA. 2023 Apr 4;329(13):1122-1123. doi: 10.1001/jama.2023.1460.

[Comparative analysis of applying patient experience and satisfaction survey (VPSM) tool in Chinese hospitals].

Beijing Da Xue Xue Bao Yi Xue Ban. 2011 Jun 18;43(3):397-402.

Dermatol Online J. 2016 Jul 15;22(7):13030/qt9vx9d51m.

Levels of satisfaction with rheumatoid arthritis treatment and associated alignment between physicians and patients across Latin America.

Clin Rheumatol. 2020 Jun;39(6):1813-1822. doi: 10.1007/s10067-019-04858-x. Epub 2020 Feb 7.

引用本文的文献

Towards a Novel Patient Experience Survey System: Incorporating Physician Perspectives into Performance Feedback Dashboard Design.

J Patient Exp. 2025 May 8;12:23743735251341724. doi: 10.1177/23743735251341724. eCollection 2025.

Research surveys and their evolution: Past, current and future uses in healthcare.

World J Methodol. 2024 Dec 20;14(4):93559. doi: 10.5662/wjm.v14.i4.93559.

Patient satisfaction and value based purchasing in hospitals, Odisha, India.

Bull World Health Organ. 2024 Jul 1;102(7):509-520. doi: 10.2471/BLT.24.290519. Epub 2024 Jun 4.

Beyond demonstrations: implementing a primary care hybrid payment model in Medicare.

Health Aff Sch. 2023 Jul 3;1(2):qxad024. doi: 10.1093/haschl/qxad024. eCollection 2023 Aug.

Promoting Electronic Patient-Reported Outcomes in Quality Measurement.

J Gen Intern Med. 2024 Aug;39(10):1917-1919. doi: 10.1007/s11606-024-08789-5. Epub 2024 May 6.

Factors Associated with the Digital Patient Experience of Virtual Care Across Specialties.

Telemed Rep. 2023 Aug 3;4(1):227-235. doi: 10.1089/tmr.2023.0032. eCollection 2023.