Wadsworth N S, Clark N L, Hollefreund B
J Nurs Adm. 1986 Dec;16(12):21-8.
The strategic management of a nursing organization in a changing health care market creates pressure on nursing administrators and on their organizations. The effective management of organizational stress potentiates quality nursing care and reduces the costs related to stress and burnout. This article describes a two-tiered program designed to manage organizational stress. The first component focuses on educating nursing leadership about the nature and impact of organizational stress and how to minimize it. The second component is the instrument used to measure the perceived effectiveness of our interventions.
在不断变化的医疗保健市场中,护理组织的战略管理给护理管理人员及其组织带来了压力。有效管理组织压力可提升优质护理服务,并降低与压力和职业倦怠相关的成本。本文介绍了一个旨在管理组织压力的两层计划。第一个组成部分侧重于教育护理领导层了解组织压力的性质和影响以及如何将其降至最低。第二个组成部分是用于衡量我们干预措施感知效果的工具。