Abertay University, Dundee, UK.
J Psychiatr Ment Health Nurs. 2023 Aug;30(4):709-718. doi: 10.1111/jpm.12899. Epub 2023 Jan 27.
Previous research has found that nurses in inpatient CAMHS can struggle to define their role and contribution to patient care. While gratitude has received increased attention in relation to subjective well-being in healthcare settings, the receipt of gratitude in the form of thank you letters is currently unexplored in the CAMHS context.
AIM/QUESTION: To gain an understanding of how inpatient CAMHS nursing staff experience receiving expressions of gratitude from patients.
Adopting an exploratory qualitative approach, two focus group interviews were conducted. Participants completed a brief online follow-up questionnaire. Data were examined using thematic analysis.
Reflecting on expressions of gratitude improved understanding of professional identity, enhanced reflexivity, enhanced team cohesion and increased professional and personal confidence and motivation.
Expressions of gratitude appear to offer meaningful sources of feedback for nurses and support a greater sense of personal accomplishment, professional role and the relational impact of care for patients. When nurses share and discuss expressions of gratitude with colleagues this brings benefits additional to the initial receipt.
Nurses should be supported to engage in discussing and reflecting upon receiving thank you letters and other tokens of gratitude although care should be taken to support those who might experience unease or increased self-doubt.
先前的研究发现，住院 CAMHS 的护士在定义自己的角色和对患者护理的贡献方面可能会遇到困难。虽然感激在医疗保健环境中与主观幸福感的关系得到了更多的关注，但在 CAMHS 环境中，感谢信形式的感激之情尚未得到探索。
目的/问题：了解住院 CAMHS 护理人员如何体验到来自患者的感激之情。
采用探索性定性方法，进行了两次焦点小组访谈。参与者完成了一份简短的在线后续问卷。使用主题分析检查数据。
对感激之情的反思提高了对专业身份的理解，增强了反思性，增强了团队凝聚力，并提高了专业和个人的信心和动力。
感激之情的表达似乎为护士提供了有意义的反馈来源，并支持了更大的个人成就感、专业角色和对患者护理的关系影响。当护士与同事分享和讨论感激之情时，除了最初的收到之外，还会带来额外的好处。
应该支持护士参与讨论和反思收到感谢信和其他感激的象征，尽管应该注意支持那些可能感到不安或增加自我怀疑的人。
