Arab Academy for Science Technology and Maritime Transport, Alexandria, Egypt.
Alexandria University Faculty of Medicine, Alexandria, Egypt.
Health Serv Manage Res. 2024 May;37(2):72-79. doi: 10.1177/09514848231154754. Epub 2023 Jan 28.
Developing a valid tool to measure perceived social responsibility (SR) practices towards employees and examining the impact of employee-centered SR considerations on the employees' job satisfaction.
A cross sectional survey of employees at three private hospitals was conducted. Data was collected using a self-administered questionnaire. It consists of baseline characteristics, structured SR measuring scale, job satisfaction questionnaire and Perception of Empowerment Instrument (PEI).
The questionnaire developed to measure SR towards employees showed excellent internal consistency reliability (Cronbach's alpha is > 0.7). A considerable number of SR criteria were perceived as partially or fully met by the majority of studied employees except for rewarding, training activities, salary satisfaction and enhancement activities. Significant correlation was found between employees' job satisfaction and all domains of SR as well as employees' empowerment. Multiple linear regression analysis showed that significant predictors of employee's satisfaction are fulfillment of economic and social responsibility criteria as well as the level of perceived empowerment.
In healthcare industry in Egypt, fulfillment of the basis for SR is one of the predictors of achieving high job satisfaction. Extra-performance rewarding and career development should be looked at while managing human resources.
开发一种有效的工具来衡量员工感知的社会责任 (SR) 实践，并研究以员工为中心的 SR 考虑因素对员工工作满意度的影响。
对三家私立医院的员工进行横断面调查。使用自我管理问卷收集数据。它包括基本特征、结构化的 SR 衡量量表、工作满意度问卷和赋权感知工具 (PEI)。
开发的衡量员工 SR 的问卷具有极好的内部一致性信度（Cronbach 的 alpha 值>0.7）。除了奖励、培训活动、薪酬满意度和增强活动外，大多数研究员工认为大部分 SR 标准部分或完全得到满足。员工工作满意度与 SR 的所有领域以及员工的赋权之间存在显著相关性。多元线性回归分析表明，员工满意度的显著预测因素是履行经济和社会责任标准以及感知赋权水平。
在埃及的医疗保健行业中，履行 SR 的基础是实现高工作满意度的预测因素之一。在管理人力资源时，应关注额外的绩效奖励和职业发展。
