Špiljak Bruno, Brailo Vlaho, Janković Bernard, Gabrić Dragana, Lozić Marin, Stambolija Vasilije, Vidović Juras Danica, Karlović Zoran, Verzak Željko
6th year student, School of Dental Medicine, University of Zagreb, Zagreb, Croatia.
Department of Oral Medicine, Dental Clinic, University Clinical Hospital Zagreb/University of Zagreb, School of Dental Medicine, Zagreb, Croatia.
Acta Stomatol Croat. 2022 Dec;56(4):376-386. doi: 10.15644/asc56/4/4.
The aim of this study was to examine the satisfaction of parents and caregivers of patients who underwent dental treatment in general anesthesia (GA) in a day-care surgery setting.
Anonymous questionnaire was sent to parents/caregivers of patients who underwent full mouth restoration in GA. The survey consisted of 4 parts: general data, data about procedure, satisfaction with various aspects of care and the perception of parents/caregivers about the condition of their child in relation to the time before dental treatment in GA.
66 parents/caregivers (30.5%) responded to the questionnaire. Overall satisfaction with the treatment was high (4.69). Respondents expressed the highest degree of satisfaction with communication with nurses (4.92), and the lowest with the waiting time for the procedure (3.89). Parents/caregivers of patients who reported difficulty eating expressed significantly lower overall satisfaction than the subjects whose children did not report difficulty eating. Also, the more treatments the patients underwent, the lower was the overall satisfaction than of those subjects whose children were never treated in such a manner before.
Since patient satisfaction has a beneficial impact on treatment outcome and adherence to preventive recommendations, all health care providers should strive to achieve it.
本研究旨在调查在日间手术环境中接受全身麻醉(GA)牙科治疗的患者的父母及照料者的满意度。
向接受GA全口修复治疗的患者的父母/照料者发送匿名调查问卷。该调查包括4个部分:一般资料、治疗相关资料、对各方面护理的满意度以及父母/照料者对其孩子在GA牙科治疗前后状况的认知。
66位父母/照料者(30.5%)回复了问卷。对治疗的总体满意度较高(4.69)。受访者对与护士沟通的满意度最高(4.92),对治疗等待时间的满意度最低(3.89)。报告进食困难的患者的父母/照料者的总体满意度显著低于其孩子未报告进食困难的受试者。此外,患者接受的治疗越多,总体满意度低于其孩子此前从未接受过此类治疗的受试者。
由于患者满意度对治疗效果和预防建议的依从性有有益影响,所有医疗保健提供者都应努力实现这一点。