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影响世界遗产城市(伊朗亚兹德市)游客在线购买意愿的多维跨学科变量。

Multidimensional interdisciplinary variables influencing tourist online purchasing intention at World Heritage City (City of Yazd, Iran).

作者信息

Asadi Zarch Mohammad Reza, Makian Sarasadat, Najjarzadeh Mohammad

机构信息

Faculty of Management and Accounting, Allameh Tabataba'i University, Tehran, Iran.

Urban Planning and Alpine Geography Institute, Grenoble Alpes University, Grenoble, France.

出版信息

SN Bus Econ. 2023;3(2):56. doi: 10.1007/s43546-022-00399-9. Epub 2023 Jan 26.

Abstract

This study identifies the influence of interdisciplinary variables on tourist online purchasing intention, such as consumers' online purchasing experience, novelty-seeking behavior, perceived ease of use, risk taking, tourism service and destination characteristics. The study population includes international tourists who purchased Yazd sightseeing tours. Using convenience sampling, 386 visitors were chosen to complete the variable scale questionnaire. The data were analyzed using SmartPLS and SPSS software. Results indicated that "prior experience," "ease of use," "risk taking", and "novelty-seeking behavior" have a direct and meaningful effect on "online purchasing attitude" and have an indirect effect on "tourist online purchasing intention" with the mediating role of online purchasing attitudes. Furthermore, "tourism services and destination characteristics" and online purchasing attitudes directly and significantly affect tourists' online purchasing intentions. Moving between disciplines improves the quality of industry-relevant research and makes it more practical and valuable. The identified interdisciplinary variables influencing tourists' online purchasing intentions are valuable for the destination marketing of World Heritage Cities.

摘要

本研究确定了跨学科变量对游客在线购买意愿的影响,如消费者的在线购买体验、寻求新奇行为、感知易用性、冒险精神、旅游服务和目的地特征。研究对象包括购买了亚兹德观光旅游的国际游客。采用便利抽样法,选取386名游客完成变量量表问卷。使用SmartPLS和SPSS软件对数据进行分析。结果表明,“先前经验”“易用性”“冒险精神”和“寻求新奇行为”对“在线购买态度”有直接且显著的影响,并通过在线购买态度的中介作用对“游客在线购买意愿”有间接影响。此外,“旅游服务和目的地特征”与在线购买态度直接且显著地影响游客的在线购买意愿。跨学科研究提高了行业相关研究的质量,使其更具实用性和价值。所确定的影响游客在线购买意愿的跨学科变量对世界遗产城市的目的地营销具有重要价值。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/9b16/9878491/ebea48b70c6a/43546_2022_399_Fig1_HTML.jpg

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