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QI 项目以减少某急症医院信托基金的住院患者跌倒数量。

QI initiative to reduce the number of inpatient falls in an acute hospital Trust.

机构信息

Corporate Division, West Hertfordshire Teaching Hospitals NHS Trust, Watford, UK

Corporate Division, West Hertfordshire Teaching Hospitals NHS Trust, Watford, UK.

出版信息

BMJ Open Qual. 2023 Feb;12(1). doi: 10.1136/bmjoq-2022-002102.

Abstract

Inpatient falls are one of the most frequent concerns to patient safety within the acute hospital environment, equating to 1700 falls per year in an 800-bed general hospital. They are predicted to cost approximately £2600 per patient, however, this estimate does not capture the costs and impact that inpatient falls have on the wider health and social care system. It also does not take into the account loss of confidence and delays in functional recovery.This report shares the learning from a quality improvement (QI) initiative that took place in a District General Hospital (DGH) in the UK. The initiative started in February 2020, was paused November 2020 due to wave 2 of the pandemic and restarted in March 2021. Improvement was achieved in January 2021.Data for falls within the Trust identified that falls were within common cause variation. A system change was needed to achieve an improvement.A QI project was commenced with the aim to achieve a 5% reduction in falls per 1000 bed days in a care of the elderly ward.Two primary drivers were identified: recognising patients at high risk of falls and preventing them from falling. Change ideas to address these primary drivers were tested using Plan Do Study Act (PDSA) cycles. Changes tested included: the development of an assessment tool to identify patients at high risk of falls, use of a wristband to identify patients at high risk of a fall, and increased observation.Change ideas achieved some success with the process measures but did not achieve an improvement with the outcome measures. A Trust wide change idea relating to the falls prevention service did lead to a sustained improvement in falls reduction.The barriers to the improvement included changing Trust priorities during the pandemic, and limited opportunities to fully engage the ward-based team with systems thinking and changing mental models.

摘要

住院患者跌倒在急性医院环境中是患者安全最常见的问题之一,在一家 800 张床位的综合医院中,每年预计有 1700 例跌倒。每例患者预计花费约 2600 英镑,但这一估计并未涵盖住院患者跌倒对更广泛的医疗和社会保健系统的成本和影响。它也没有考虑到信心的丧失和功能恢复的延迟。

本报告分享了在英国一家地区综合医院(DGH)进行的一项质量改进(QI)计划的经验教训。该计划于 2020 年 2 月开始,因疫情第二波暂停于 2020 年 11 月,并于 2021 年 3 月重新启动。2021 年 1 月取得了改进。

该信托机构内的跌倒数据表明,跌倒处于常见原因变化范围内。需要进行系统变更以实现改进。

开展了一项 QI 项目,旨在将老年病房每 1000 个床日的跌倒率降低 5%。

确定了两个主要驱动因素

识别有跌倒高风险的患者并防止他们跌倒。使用计划-执行-研究-行动(PDSA)循环测试解决这些主要驱动因素的变更想法。测试的变更包括:开发一种评估工具来识别有跌倒高风险的患者,使用腕带识别有跌倒高风险的患者,以及增加观察。

虽然过程措施取得了一些成功,但结果措施没有取得改进。与跌倒预防服务相关的一项信托范围变更确实导致了跌倒减少的持续改进。

改进的障碍包括大流行期间改变信托的优先事项,以及有限的机会让病房团队充分参与系统思维和改变思维模式。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/8a1e/9900063/722c7e0c1c95/bmjoq-2022-002102f01.jpg

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