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无脚本对话中不确定性下的协作:模糊限制语的作用。

Collaboration under uncertainty in unscripted conversations: The role of hedges.

作者信息

Dahan Delphine

机构信息

Department of Psychology, University of Pennsylvania.

出版信息

J Exp Psychol Learn Mem Cogn. 2023 Feb;49(2):320-334. doi: 10.1037/xlm0001210. Epub 2023 Feb 9.

DOI:10.1037/xlm0001210
PMID:36757986
Abstract

The present study examined the role of hedges in a referential communication task. Pairs of participants received an identical set of cards, each card displaying a geometric configuration (a "tangram"). One participant, the director, instructed their partner, the matcher, to reproduce a series of predetermined tangram sequences using their own cards. Directors sometimes included a hedge in their description of a tangram (e.g., "looks like an eagle"), and more so the first time than on subsequent mentions. The present study tested the hypothesis that, by revealing their uncertainty regarding the adequacy of their description in conveying the intended meaning, directors signal a possible difficulty in establishing reference. This in turn prompts their addressee to display, rather than merely assert, their understanding (by presenting a description for the tangram the matcher believes the director is referring to, for the director to evaluate). Analyses of matchers' responses to descriptions that directors had hedged or not confirmed the hypothesis. This finding supports the view that conversational partners work together to reach the mutual belief that they have coordinated what the speaker means and what their addressee takes them to mean. Conversational partners expend more joint effort when they deem the risk of misunderstanding to be high than when it is perceived to be low. (PsycInfo Database Record (c) 2023 APA, all rights reserved).

摘要

本研究考察了模糊限制语在指称性交流任务中的作用。参与者两两一组,收到一套相同的卡片,每张卡片上展示一个几何图形(一副“七巧板”)。其中一名参与者,即指示者,指导其搭档,即匹配者,用他们自己的卡片重现一系列预先确定的七巧板序列。指示者有时在描述七巧板时会使用模糊限制语(例如,“看起来像一只鹰”),而且第一次使用的频率比后续提及的频率更高。本研究检验了这样一个假设,即指示者通过揭示他们在传达预期意义时对自身描述充分性的不确定性,暗示在建立指称方面可能存在的困难。这反过来促使他们的听话者展示而非仅仅断言自己的理解(通过对匹配者认为指示者所指的七巧板给出描述,供指示者评估)。对匹配者对指示者使用或未使用模糊限制语的描述的反应进行的分析证实了这一假设。这一发现支持了这样一种观点,即对话伙伴共同努力,以达成一种共同信念,即他们已经协调了说话者的意思以及听话者对其意思的理解。当对话伙伴认为误解风险较高时,他们会比认为误解风险较低时付出更多的共同努力。(PsycInfo数据库记录(c)2023美国心理学会,保留所有权利)

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