Dos Santos Rennan Carvalho, de Brito Silva Marianny Jessica, da Costa Marconi Freitas, Batista Karen
Postgraduate Programme in Management, Federal University of Pernambuco, Brazil Recife.
Department of Management, Federal University of Pernambuco, Brazil Caruaru.
Soc Netw Anal Min. 2023;13(1):49. doi: 10.1007/s13278-023-01034-7. Epub 2023 Mar 11.
Social media have expanded the exposure of vegan consumption decisions and practices through the greater reach of opinions issued digitally by individuals concerned about ethical and environmental issues. Some of these people have reached considerable numbers of followers virtually, becoming digital influencers with built-in credibility that makes them opinion leaders. Considering them, this study aims to analyze the relationship between source credibility and the social media use in the purchase intention of vegan products endorsed by digital influencers, focusing on the cosmetics industry. We used the cross-sectional survey method and adopted Structural Equation Modeling to analyze the relationships between the variables from 190 valid questionnaires. We identified that both the social media use and the source credibility influence the purchase intention of vegan cosmetic products. The ability of digital influencers to shape consumer intentions was recognized, even though the products they endorse do not represent the follower's philosophy of life-for example, a nonvegan follower who intends to consume a vegan cosmetic from the digital influencer endorsement. Furthermore, we identified that the source credibility influences the social media use that is the influencer also shapes the individual digital behavior.
社交媒体通过关注道德和环境问题的个人以数字方式发布的观点得到更广泛传播,扩大了纯素消费决策和行为的曝光度。其中一些人实际上已经拥有了相当数量的追随者,成为具有内在可信度的数字影响者,使其成为意见领袖。考虑到这些因素,本研究旨在分析来源可信度与社交媒体使用之间的关系,这种关系体现在数字影响者所推荐的纯素产品购买意愿上,重点关注化妆品行业。我们采用横断面调查方法,并运用结构方程模型来分析190份有效问卷中各变量之间的关系。我们发现,社交媒体使用和来源可信度都会影响纯素化妆品的购买意愿。数字影响者塑造消费者意愿的能力得到了认可,尽管他们所推荐的产品并不代表追随者的生活理念——例如,一个非纯素追随者因数字影响者的推荐而打算购买纯素化妆品。此外,我们还发现来源可信度会影响社交媒体使用,也就是说影响者也塑造了个人的数字行为。