Cohen D I, Breslau D, Porter D K, Goldberg H I, Hershey C O, Lee J C, McLaren C E
Department of Internal Medicine, Cleveland Metropolitan General Hospital, Case Western Reserve University, Ohio.
Med Care. 1987 Aug;25(8):686-94. doi: 10.1097/00005650-198708000-00002.
In order to evaluate physician response to the reorganization of a traditional medical clinic into a group practice model, a randomized controlled trial was conducted using equivalent groups of patients and physicians. The group practice model, unlike the traditional clinic, provided decentralized registration, 5 days/week clinic coverage, and night/weekend phone coverage. Residents worked in small groups with an attending physician, nurse practitioner, staff nurse, and receptionist. A panel of 50 medical residents was interviewed prior to the reorganization and 1 year later. Residents in the experimental groups perceived improvements in the ancillary staff, placed a higher value on informal discussion of patient management problems, and were more satisfied with the outpatient experience. Moreover, residents in the group practices were more likely to voluntarily schedule additional clinic sessions to accommodate their patients. No change was noted in their career choices. We conclude that reorganization of a traditional medical clinic into a group practice model can result in increased physician satisfaction although it may not have a major impact on long-term career goals.
为了评估医生对传统医疗诊所重组为团体执业模式的反应,采用了患者和医生等效组进行随机对照试验。与传统诊所不同,团体执业模式提供分散式挂号、每周5天的门诊服务以及夜间/周末电话服务。住院医师与主治医生、执业护士、护士和接待员一起小组工作。在重组前和1年后,对50名住院医师进行了访谈。实验组的住院医师认为辅助人员有所改善,对患者管理问题的非正式讨论更为重视,并且对门诊体验更满意。此外,团体执业模式下的住院医师更有可能自愿安排额外的门诊时间来接待他们的患者。他们的职业选择没有变化。我们得出结论,将传统医疗诊所重组为团体执业模式可以提高医生的满意度,尽管这可能对长期职业目标没有重大影响。