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培养和提升医疗保健领导者的政治技能:一项对医疗保健领导者的访谈研究

Acquiring and developing healthcare leaders' political skills: an interview study with healthcare leaders.

作者信息

Waring Justin, Bishop Simon, Clarke Jenelle, Exworthy Mark, Fulop Naomi J, Hartley Jean, Ramsay Angus I G, Black Georgia, Roe Bridget

机构信息

Health Services Management Centre, University of Birmingham, Birmingham, UK

Centre for Health Innovation, Leadership and Learning, University of Nottingham, Nottingham, UK.

出版信息

BMJ Lead. 2023 Mar;7(1):33-37. doi: 10.1136/leader-2022-000617. Epub 2022 May 23.

Abstract

BACKGROUND

Research suggests health and care leaders need to develop a distinct set of political skills in order to understand and manage the competing interests and agenda that characterise health and care services.

AIM

To understand how healthcare leaders describe the acquisition and development of political skills with the aim of providing evidence for leadership development programme.

METHODS

A qualitative interview study was carried out between 2018 and 2019 with 66 health and care leaders located within the English National Health Service. Qualitative data were subject to interpretative analysis and coding, with themes related to pre-existing literature on the methods of leadership skill development.

RESULTS

The primary method of acquiring and developing political skill is through direct experience in leading and changing services. This is unstructured and incremental in nature with skill development increased through the accumulation of experience. Many participants described mentoring as an important source of political skill development, especially for reflecting on first-hand experiences, understanding the local environment and fine-tuning strategies. A number of participants describe formal learning opportunities as giving them permission to discuss political issues, and providing frameworks for conceptual understanding of organisational politics. Overall, no one approach appears to reflect the changing developmental needs of leaders.

CONCLUSIONS

The study suggests that healthcare leaders' development of political skills and behaviours might be supported through an integrative approach that takes into account the evolving learning needs and opportunities at different career stages in the form of a maturation framework.

摘要

背景

研究表明,卫生与护理领域的领导者需要培养一套独特的政治技能,以便理解和管理构成卫生与护理服务特点的相互竞争的利益和议程。

目的

了解医疗保健领导者如何描述政治技能的获得与发展,旨在为领导力发展计划提供证据。

方法

2018年至2019年对英国国家医疗服务体系中的66位卫生与护理领导者进行了定性访谈研究。定性数据进行了解释性分析和编码,主题与关于领导力技能发展方法的现有文献相关。

结果

获得和发展政治技能的主要方法是通过领导和变革服务的直接经验。这本质上是无组织的、渐进的,技能发展通过经验积累而增加。许多参与者将指导描述为政治技能发展的重要来源,特别是用于反思第一手经验、了解当地环境和微调策略。一些参与者将正规学习机会描述为使他们能够讨论政治问题,并为组织政治的概念理解提供框架。总体而言,没有一种方法似乎能反映领导者不断变化的发展需求。

结论

该研究表明,医疗保健领导者政治技能和行为的发展可能通过一种综合方法得到支持,该方法以成熟框架的形式考虑不同职业阶段不断演变的学习需求和机会。

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