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药学教育中的沟通和关系建立:来自学生-患者伙伴项目的经验。

Communication and relationship building in pharmacy education: Experiences from a student-patient buddy project.

机构信息

Utrecht University, Utrecht Institute of Pharmaceutical Sciences, Division of Pharmacoepidemiology and Clinical Pharmacology, PO Box 80082, 3508, TB, Utrecht, the Netherlands.

出版信息

Curr Pharm Teach Learn. 2023 Apr;15(4):393-399. doi: 10.1016/j.cptl.2023.04.006. Epub 2023 May 7.

DOI:10.1016/j.cptl.2023.04.006
PMID:37160409
Abstract

BACKGROUND AND PURPOSE

In order to deliver patient-centred pharmaceutical care, pharmacy students need to develop the appropriate competences and skills. During their regular study program, they have limited long-term patient contact. We therefore implemented a student-patient buddy project to give students opportunity to practice and learn from the patient contact.

EDUCATIONAL ACTIVITY AND SETTING

A student-patient buddy project was implemented in a 10-week first-year master experiential learning course, including a community pharmacy internship. The pharmacist paired the student with a community-dwelling patient. Student learning activities included: (1) three meetings at the university to prepare and discuss buddy contact moments, (2) three buddy contact moments, (3) discussion with the internship providing pharmacist, and (4) a written reflection report.

FINDINGS

In total, 66 students participated from April to June 2021. Most students found patient contact fun and a useful learning experience. Students mentioned that patients were very open and there was opportunity to build a relationship. The first conversation was experienced as exciting and sometimes difficult. Understanding the person was perceived as important. Internship pharmacists were positive about the project and saw learning benefits for students, as well as added value for the pharmacy, mainly because patients seemed to appreciate the contact.

SUMMARY

A student-patient buddy project is a good way to expand the limited long-term "real" patient care experiences of pharmacy students. This enables them to practice communication and building relationships with patients.

摘要

背景和目的

为了提供以患者为中心的药学服务,药学学生需要发展适当的能力和技能。在他们的常规学习计划中,他们与患者的长期接触有限。因此,我们实施了学生-患者伙伴项目,让学生有机会从患者接触中实践和学习。

教育活动和设置

在为期 10 周的一年级硕士体验式学习课程中,包括社区药房实习,实施了学生-患者伙伴项目。药剂师将学生与社区居住的患者配对。学生的学习活动包括:(1)在大学进行三次会议,以准备和讨论伙伴接触时刻,(2)三次伙伴接触时刻,(3)与实习提供药剂师讨论,以及(4)书面反思报告。

结果

共有 66 名学生参加了 2021 年 4 月至 6 月的项目。大多数学生认为与患者接触既有趣又有益的学习体验。学生们表示,患者非常开放,有机会建立关系。第一次对话令人兴奋,有时也很困难。了解患者被认为很重要。实习药剂师对该项目持积极态度,并认为学生可以从中受益,同时也为药房增加了价值,主要是因为患者似乎很欣赏这种接触。

总结

学生-患者伙伴项目是扩大药学学生有限的长期“真实”患者护理体验的好方法。这使他们能够练习与患者的沟通和建立关系。

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