Ardyan Elia, Sutrisno Timotius F C W, Padmawidjaja Liestya
Universitas Ciputra Surabaya, CitraLand CBD Boulevard, Jawa Timur, 60219, Indonesia.
Heliyon. 2023 Apr 21;9(5):e15634. doi: 10.1016/j.heliyon.2023.e15634. eCollection 2023 May.
Unresolved tensions frequently lead to the failure of family businesses. Parents and their children should be able to work together to resolve protracted problems. This study intends to explore the intergenerational conflict resolution strategy in an effort to develop new family business values and ensure the sustainability of family enterprises. The respondents in this study were 152 family business owners in Eastern Indonesia. The analysis used is PLS-SEM. The results of this study indicate that creating new value requires three intergenerational conflict resolution strategies: intergenerational collaboration, accommodation, and forcing. The results of this study also show that a family business that is able to create new value will be able to have an impact on the sustainability of the family business. This study contributes to the Thomas-Kilmann conflict mode approach, wherein the Thomas-Kilmann conflict mode instrument method leads to the creation of new values and sustainability in family enterprises.
未解决的紧张关系常常导致家族企业失败。父母及其子女应能够共同努力解决长期存在的问题。本研究旨在探索代际冲突解决策略，以发展新的家族企业价值观并确保家族企业的可持续性。本研究的受访者是印度尼西亚东部的152位家族企业所有者。所使用的分析方法是偏最小二乘结构方程模型（PLS-SEM）。本研究结果表明，创造新价值需要三种代际冲突解决策略：代际合作、迁就和强制。本研究结果还表明，能够创造新价值的家族企业将能够对家族企业的可持续性产生影响。本研究对托马斯-基尔曼冲突模式方法有所贡献，其中托马斯-基尔曼冲突模式工具方法促成了家族企业新价值的创造和可持续性。
