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[聚焦半寄宿照料——为老年人日托设计提供基于科学的推动因素]

[Focus on semi-residential care - Development of science-based impulses for the design of day care for the elderly].

作者信息

Katharina Stronczek Martina, Cruel Eva, Steiner Lisa, Latteck Änne-Dörte, Büker Christa

机构信息

Fachhochschule Bielefeld, FB 6 - Fachbereich Gesundheit, Institut für Bildungs- und Versorgungsforschung, Bielefeld, Deutschland.

Fachhochschule Bielefeld, FB 6 - Fachbereich Gesundheit, Institut für Bildungs- und Versorgungsforschung, Bielefeld, Deutschland.

出版信息

Z Evid Fortbild Qual Gesundhwes. 2023 Sep;181:88-97. doi: 10.1016/j.zefq.2023.03.006. Epub 2023 May 20.

Abstract

BACKGROUND

Despite its important role in the elderly care system, day care in Germany has so far rather little attention paid to it. Keeping their patients' health and self-reliance and facilitating relief and support for family caregivers are central tasks of day care, regulated by law. Nevertheless, there is not only a lack of findings about the working methods and effects of day care, but also of orientation in terms of how to configure high-quality care on a structural, process-related and conceptual level. The aim of the TpQ project ("Weiterentwicklung und Qualitätsverbesserung von Tagespflege in Nordrhein-Westfalen", "further development of and quality improvement in day care facilities in Northrhine-Westphalia") was to close this gap and to offer the institutions a catalogue of impulses that contains current national and international research findings as well as the perspectives of every stakeholder associated with day care.

METHOD

In an explorative sequential mixed-method design, we conducted a search for and a synthesis of the literature in the form of a scoping review, qualitative interviews with guests, relatives, non-users, employees and managers of day care, association representatives, nursing scientists and business consultants, a quantitative paper-based survey among guests, relatives, employees and managers of day care and an expert conference for result validation. The sample received study information either directly by mail or through the staff of the recruited adult day care facilities. The survey-area is the federal state of North Rhine-Westphalia. The analysis of the qualitative data was conducted according to the qualitative content analysis and was used for the development of the quantitative surveys. The quantitative data analysis was descriptive. Based on the comparison with literature analysis and qualitative findings, the impulses for the design of day care were finally formulated and validated during an expert workshop.

RESULTS

From the literature (N=49) and the interviews (N=85), different expectations and wishes with regard to day care were generated. These included staff and structural requirements as well as concrete ideas of the conceptual orientation of day care. The quantitative survey (N=392) showed considerable agreement with the content-related and organizational requirements of the qualitative survey and allowed us to identify the relevant quality aspects from the point of view of guests, relatives and staff of day care facilities. In summary, 15 dimensions for the design of day care (conception/basic principles, quality management, nursing care, transport/driving service, opening hours, equipment, networking, staff, introduction of new guests, activity offers, health promotion and prevention, promotion of social participation, support of relatives, public work, counseling) were defined as relevant quality areas and explained with 81 impulses.

DISCUSSION AND CONCLUSION

Addressing the perspective of users, family caregivers and other persons involved in adult day care reveals complex requirements and opportunities for the design of adult day care. In contrast to existing quality inspection guidelines, the impulses can be used to independently assess adult day care with the goal of contributing to the further development and sharpening of the profile of adult day care.

摘要

背景

尽管日托在老年护理体系中发挥着重要作用,但德国的日托服务至今仍未得到足够重视。保障患者健康与自理能力,为家庭护理人员提供缓解与支持,是日托服务的核心任务,且受到法律规范。然而,目前不仅缺乏关于日托服务工作方法和效果的研究成果,在如何从结构、流程和概念层面配置高质量护理方面也缺乏指导。“TpQ项目”(“北莱茵 - 威斯特法伦州日托服务的进一步发展与质量提升”)的目的就是填补这一空白,并为相关机构提供一系列启发,其中包含当前国内外的研究成果以及与日托服务相关的各利益相关者的观点。

方法

采用探索性序列混合方法设计,我们通过范围综述形式进行文献检索与综合,对日间护理的客人、亲属、非使用者、员工、管理人员、协会代表、护理科学家和商业顾问进行定性访谈,对日托服务的客人、亲属、员工和管理人员进行基于纸质问卷的定量调查,并召开专家会议进行结果验证。样本通过邮件直接或通过所招募的成人日托机构的工作人员获取研究信息。调查区域为北莱茵 - 威斯特法伦州。定性数据分析采用定性内容分析法,并用于定量调查的开发。定量数据分析采用描述性方法。基于与文献分析和定性研究结果的比较,最终在专家研讨会上制定并验证了日托服务设计的启发建议。

结果

从文献(N = 49)和访谈(N = 85)中得出了对日托服务的不同期望和愿望。这些期望包括人员和结构要求,以及日托服务概念定位的具体想法。定量调查(N = 392)显示,在内容相关和组织要求方面与定性调查有相当高的一致性,使我们能够从日托服务的客人、亲属和工作人员的角度确定相关的质量方面。总之,确定了15个日托服务设计维度(概念/基本原则、质量管理、护理、交通/驾驶服务、开放时间、设备、网络、人员、新客人介绍、活动提供、健康促进与预防、社会参与促进、亲属支持、公共工作、咨询)为相关质量领域,并用81条启发建议进行了解释。

讨论与结论

考虑成年日托服务使用者、家庭护理人员和其他相关人员的观点,揭示了成年日托服务设计的复杂要求和机遇。与现有的质量检查指南不同,这些启发建议可用于独立评估成年日托服务,以促进其进一步发展并明确其特点。

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