University of Gothenburg, Sweden.
Health (London). 2024 Jul;28(4):559-577. doi: 10.1177/13634593231185260. Epub 2023 Jun 30.
In Nordic countries, 'welfare technology' is a concept used increasingly by policymakers when discussing the promise of digitalisation in care for older people. In this paper, I draw on data from 14 qualitative ethnographic interviews with employees in municipal eldercare in Sweden, as well as observations carried out at a nursing home, to suggest the importance of studying how good care is enacted through welfare technology, whilst simultaneously attending to the adverse effects sometimes consequent from these practices. In this article, I explore what values are supported when doing care with welfare technology, and what values are neglected in this process. The theoretical starting point for this article takes its inspiration from recent discussions of care within Science and Technology Studies (STS). Employing a , the article argues for the importance of understanding how good care is enacted with technology, while also attending to what these care practices exclude and neglect. Focusing on the use of , the article shows that when doing care with such technology, values such as independence, safety and some forms of togetherness and availability were enhanced; while other values such as other forms togetherness and availability, a stress-free working environment and functionality were neglected.
在北欧国家,政策制定者在讨论数字化在老年人护理方面的前景时,越来越多地使用“福利技术”这一概念。在本文中,我借鉴了瑞典市立老年人护理机构的 14 名员工的 14 次定性人种学访谈以及在养老院进行的观察的数据,提出了研究福利技术如何实施良好护理的重要性,同时也要注意这些实践有时带来的不利影响。在本文中,我探讨了在使用福利技术进行护理时支持哪些价值观,以及在这个过程中忽略了哪些价值观。本文的理论出发点借鉴了科学技术研究(STS)中最近关于护理的讨论。本文采用后实证主义观点,认为理解技术如何实施良好护理的重要性,同时也要注意这些护理实践所排除和忽视的内容。本文以远程医疗技术的使用为例,表明在使用此类技术进行护理时,独立性、安全性和某些形式的团聚和可用性等价值观得到了增强;而其他价值观,如其他形式的团聚和可用性、无压力的工作环境和功能性则被忽视了。