Kossyva Dorothea, Theriou Georgios, Aggelidis Vassilis, Sarigiannidis Lazaros
Department of Business Administration, University of Piraeus, Piraeus, Greece.
Management Science and Technology Department, School of Economics and Business, International Hellenic University (IHU), Kavala, Greece.
Heliyon. 2023 Jun 22;9(6):e17565. doi: 10.1016/j.heliyon.2023.e17565. eCollection 2023 Jun.
This study aims to present a systematic literature review of high-quality contributions in the research area of engagement focusing on studies that examine engagement outcomes. More specifically, a systematic review of the relevant literature on engagement outcomes is conducted providing a broad range of knowledge regarding the overall scope and the extent of each peer-reviewed article. Moreover, the study takes into consideration three types of engagement, i.e., work, employee, and job engagement, categorizing individual-level as well as organization-level outcomes of engagement. Additionally, based on a thorough examination of engagement outcomes, a further purpose of this study is to classify each engagement outcome factor into more general categories in respect of individual- and organizational-level outcomes of engagement. The systematic literature review was conducted drawing on an evidence base of 50 articles published in high-ranking journals during the years 2000-2022. The final results provide quantitative data regarding the scope and the extent of each article and map the individual- and organization-level outcomes of work, employee, and job engagement through an in-depth overview of the literature. Finally, future research directions are identified by providing added value to scholars interested in the engagement field of research.
本研究旨在对参与度研究领域的高质量文献进行系统综述,重点关注考察参与度结果的研究。更具体地说,对有关参与度结果的相关文献进行了系统综述,提供了关于每篇同行评议文章的总体范围和程度的广泛知识。此外,该研究考虑了三种类型的参与度,即工作参与度、员工参与度和工作投入度,对参与度的个人层面和组织层面结果进行了分类。此外,在对参与度结果进行全面考察的基础上,本研究的另一个目的是就参与度的个人和组织层面结果,将每个参与度结果因素归类为更一般的类别。系统文献综述是基于2000年至2022年期间在高排名期刊上发表的50篇文章的证据基础进行的。最终结果提供了有关每篇文章范围和程度的定量数据,并通过对文献的深入概述,梳理出工作参与度、员工参与度和工作投入度在个人和组织层面的结果。最后,通过为参与度研究领域的学者提供附加价值,确定了未来的研究方向。