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意大利养老院工作人员中的患者安全亚文化:一项横断面研究。

Patient Safety Subcultures among Nursing Home Staff in Italy: A Cross-Sectional Study.

作者信息

Tocco Tussardi Ilaria, Cazzoletti Lucia, Zanolin Maria Elisabetta, Comini Annarita, Visentin Donatella, Torri Emanuele, Tardivo Stefano, Moretti Francesca

机构信息

Department of Diagnostics and Public Health, Section of Hygiene, University of Verona, 37134 Verona, Italy.

Department of Diagnostics and Public Health, Section of Epidemiology and Medical Statistics, University of Verona, 37134 Verona, Italy.

出版信息

Healthcare (Basel). 2023 Jul 7;11(13):1962. doi: 10.3390/healthcare11131962.

Abstract

Nursing home (NH) residents are vulnerable subjects and highly susceptible to adverse events. Knowledge of patient safety culture (PSC) is essential for an organization to ensure patient safety. However, research on PSC in NHs, and its variability among staff, is still scarce. This study aimed to explore whether and how PSC differed among NH staff (Managers, Nurses, Direct Care Staff, Support Staff, Administrative Staff and Other Providers) in the Autonomous Province of Trento, Italy. This study employed a cross-sectional design and collected data from 1145 NH providers using the Nursing Home Survey on Patient Safety Culture (NHSPSC). Data were analyzed using linear mixed models, with each of the 12 NHSPSC domains as a response variable. The majority of the respondents (61.6%) were Direct Care Staff members. 'Feedback and Communication about Incidents' and 'Overall Perceptions of Resident Safety' were the domains with the highest proportions of positive answers (PPAs). For most staff categories, 'Staffing' was the domain with the lowest PPA. Support Staff showed significantly lower scores in the majority of domains (8/12). Shorter job tenure, fewer weekly working hours, working mostly during the day and working in highly specialized areas were associated with higher scores in several domains. Interventions to improve PSC must consider the differences between professional groups. Further research is needed to explore the relationship between job-related features and perceptions of patient safety among NH workers.

摘要

养老院居民是弱势群体,极易遭遇不良事件。了解患者安全文化(PSC)对于一个组织确保患者安全至关重要。然而,关于养老院中患者安全文化及其在工作人员之间的差异的研究仍然很少。本研究旨在探讨意大利特伦托自治省养老院工作人员(经理、护士、直接护理人员、支持人员、行政人员和其他提供者)之间的患者安全文化是否存在差异以及如何存在差异。本研究采用横断面设计,使用养老院患者安全文化调查(NHSPSC)从1145名养老院提供者那里收集数据。使用线性混合模型对数据进行分析,将NHSPSC的12个领域中的每一个作为响应变量。大多数受访者(61.6%)是直接护理人员。“事件的反馈与沟通”和“对居民安全的总体认知”是肯定回答比例最高的领域。对于大多数工作人员类别,“人员配备”是肯定回答比例最低的领域。支持人员在大多数领域(12个中的8个)得分显著较低。工作任期较短、每周工作时间较少、主要在白天工作以及在高度专业化领域工作与几个领域的较高得分相关。改善患者安全文化的干预措施必须考虑专业群体之间的差异。需要进一步研究以探讨与工作相关的特征与养老院工作人员对患者安全的认知之间的关系。

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