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一种思考和谈论经济的新方式:诊所管理者对瑞典一项退役计划可持续实施的看法。

A New Way of Thinking and Talking About Economy: Clinic Managers' Perspectives on the Sustainable Implementation of a Decommissioning Programme in Sweden.

作者信息

Fredriksson Mio, Gustafsson Inga-Britt, Winblad Ulrika

机构信息

Department of Public Health and Caring Sciences, Uppsala University, Uppsala, Sweden.

出版信息

Health Serv Insights. 2023 Jul 31;16:11786329231189402. doi: 10.1177/11786329231189402. eCollection 2023.

Abstract

Healthcare systems may run into economic problems that may require 'active' decommissioning by policy-makers and managers. The aim of this study was to investigate, from a sustainability perspective, the implementation of an extensive decommissioning programme in one of the Swedish regions. Interviews were performed with 26 clinic managers 3 years after initial implementation. Those were analysed inductively, and then discussed based on a model of potential influences on sustainability. Although the programme was only 'partly sustained', the result point to a sustained attention to the health system's poor economy, visible in a great effort by the clinics to maintain their budgets. The most important influences were intervention fit and modifications made at the clinic level (i. innovation characteristics), clinic and health system leadership (ii. context), champions (iii. capacity) and shared decision-making and relationship building (iv. processes and interactions). When implementing decommissioning, it is particularly important to engage managers responsible for the care of patients and clinic budgets from an early stage and to allow them to design approaches based on the staff's and managers' detailed knowledge of the situation at their clinics and of the disease area, that is, to achieve fit at the clinics. In this way, the decommissioning approaches can more likely get the character of quality improvement efforts, which increases sustainability and may lead to positive quality outcomes. Despite being unpopular, the study suggests that decommissioning can have positive effects as well, such as creating opportunities to make difficult but necessary changes and fostering increased collegial support during the centralisation of services.

摘要

医疗保健系统可能会遇到经济问题,这可能需要政策制定者和管理者进行“主动”退役处理。本研究的目的是从可持续性的角度调查瑞典一个地区实施大规模退役计划的情况。在最初实施3年后,对26名诊所经理进行了访谈。对访谈进行归纳分析,然后基于对可持续性的潜在影响模型进行讨论。尽管该计划仅“部分得以维持”,但结果表明对卫生系统经济状况不佳持续保持关注,诊所为维持预算付出了巨大努力,这一点可见一斑。最重要的影响因素包括干预适配性以及诊所层面所做的调整(即创新特征)、诊所和卫生系统领导力(即背景)、拥护者(即能力)以及共同决策和关系建设(即流程和互动)。在实施退役处理时,尤其重要的是从早期就让负责患者护理和诊所预算的管理人员参与进来,并允许他们根据工作人员和管理人员对诊所情况及疾病领域的详细了解来设计方法,也就是在诊所层面实现适配。这样一来,退役处理方法更有可能具备质量改进工作的特点,从而提高可持续性,并可能带来积极的质量成果。尽管不受欢迎,但该研究表明退役处理也可能产生积极影响,比如创造机会做出艰难但必要的变革,并在服务集中化过程中促进同事间更多的支持。

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