Department of Health Services Research and Policy, London School of Hygiene and Tropical Medicine, London, UK.
Int J Health Policy Manag. 2023;12:7809. doi: 10.34172/ijhpm.2023.7809. Epub 2023 Feb 27.
The Special Measures and Challenged Provider (SMCP) Regime introduced for struggling healthcare organisations in England represents a subtle shift to the scope of external regulation from performance oversight to include supporting internal service improvement. External regulation alone has a had a mixed impact on the quality of care and Vindrola-Padros and colleagues' study highlights that externally driven improvement initiatives may also struggle to succeed in turning around performance. Principally, this is due to a failure in acknowledgment that poor performance results from a myriad of external and internal factors which coalesce to impede organisational performance. A struggling organisation may be indicative of wider issues in the local health and care system. Whole systems approaches to improvement with collaboration across providers and the effective use of data may support struggling organisations but their role maybe tempered with the increased centralisation of the delivery of improvement regimes such as SMCP.
英国为处境艰难的医疗机构引入的特殊措施和受监管供应商(SMCP)机制代表着外部监管范围的微妙转变,从绩效监督扩展到包括支持内部服务改进。单纯依靠外部监管对医疗质量的影响喜忧参半,文多罗拉-帕德罗斯及其同事的研究强调,外部推动的改进举措在扭转绩效方面也可能难以成功。主要原因是没有认识到,绩效不佳是由众多外部和内部因素共同作用导致的,这些因素阻碍了组织的绩效。处境艰难的组织可能表明当地卫生和保健系统存在更广泛的问题。通过提供者之间的合作和有效利用数据进行的整体系统改进方法可能会支持处境艰难的组织,但随着 SMCP 等改进机制的实施更加集中化,它们的作用可能会受到影响。