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英国外部医疗保健监管的演变:从绩效监督到支持改进 述评:“英国国民保健制度中质量和有问题提供者特殊措施:为失败的医疗保健组织设立的国家改进计划快速评估”。

The Evolution of External Healthcare Regulation in England; From Performance Oversight to Supporting Improvement Comment on "The Special Measures for Quality and Challenged Provider Regimes in the English NHS: A Rapid Evaluation of a National Improvement Initiative for Failing Healthcare Organisations".

机构信息

Department of Health Services Research and Policy, London School of Hygiene and Tropical Medicine, London, UK.

出版信息

Int J Health Policy Manag. 2023;12:7809. doi: 10.34172/ijhpm.2023.7809. Epub 2023 Feb 27.

DOI:10.34172/ijhpm.2023.7809
PMID:37579431
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC10125084/
Abstract

The Special Measures and Challenged Provider (SMCP) Regime introduced for struggling healthcare organisations in England represents a subtle shift to the scope of external regulation from performance oversight to include supporting internal service improvement. External regulation alone has a had a mixed impact on the quality of care and Vindrola-Padros and colleagues' study highlights that externally driven improvement initiatives may also struggle to succeed in turning around performance. Principally, this is due to a failure in acknowledgment that poor performance results from a myriad of external and internal factors which coalesce to impede organisational performance. A struggling organisation may be indicative of wider issues in the local health and care system. Whole systems approaches to improvement with collaboration across providers and the effective use of data may support struggling organisations but their role maybe tempered with the increased centralisation of the delivery of improvement regimes such as SMCP.

摘要

英国为处境艰难的医疗机构引入的特殊措施和受监管供应商(SMCP)机制代表着外部监管范围的微妙转变,从绩效监督扩展到包括支持内部服务改进。单纯依靠外部监管对医疗质量的影响喜忧参半,文多罗拉-帕德罗斯及其同事的研究强调,外部推动的改进举措在扭转绩效方面也可能难以成功。主要原因是没有认识到,绩效不佳是由众多外部和内部因素共同作用导致的,这些因素阻碍了组织的绩效。处境艰难的组织可能表明当地卫生和保健系统存在更广泛的问题。通过提供者之间的合作和有效利用数据进行的整体系统改进方法可能会支持处境艰难的组织,但随着 SMCP 等改进机制的实施更加集中化,它们的作用可能会受到影响。

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本文引用的文献

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Overcoming the 'self-limiting' nature of QI: can we improve the quality of patient care while caring for staff?克服质量改进的“自我限制”性质:在关爱员工的同时,我们能否提高患者护理质量?
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The Special Measures for Quality and Challenged Provider Regimes in the English NHS: A Rapid Evaluation of a National Improvement Initiative for Failing Healthcare Organisations.英国国民保健制度中质量和有问题的提供者制度的特别措施:对全国性改进计划的快速评估,旨在改进表现不佳的医疗保健组织。
Int J Health Policy Manag. 2022 Dec 19;11(12):2917-2926. doi: 10.34172/ijhpm.2022.6619. Epub 2022 Apr 27.
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From accreditation to quality improvement-The Danish National Quality Programme.从认证到质量改进——丹麦国家质量计划。
Int J Qual Health Care. 2021 Apr 28;33(2). doi: 10.1093/intqhc/mzab071.
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The National Health Service's 'special measures': Cambridge - A case study.国民保健署的“特别措施”:剑桥——案例研究。
Health Serv Manage Res. 2021 Aug;34(3):193-197. doi: 10.1177/0951484820931061. Epub 2020 Jun 17.
6
Characteristics of healthcare organisations struggling to improve quality: results from a systematic review of qualitative studies.努力提高质量的医疗机构的特征:系统评价定性研究的结果。
BMJ Qual Saf. 2019 Jan;28(1):74-84. doi: 10.1136/bmjqs-2017-007573. Epub 2018 Jul 25.
7
Implementing medical revalidation in the United Kingdom: Findings about organisational changes and impacts from a survey of Responsible Officers.在英国实施医学再认证:对责任官员调查中有关组织变革及影响的调查结果
J R Soc Med. 2017 Jan;110(1):23-30. doi: 10.1177/0141076816683556. Epub 2017 Jan 13.
8
Ten challenges in improving quality in healthcare: lessons from the Health Foundation's programme evaluations and relevant literature.改善医疗保健质量的十大挑战:来自健康基金会项目评估和相关文献的经验教训。
BMJ Qual Saf. 2012 Oct;21(10):876-84. doi: 10.1136/bmjqs-2011-000760. Epub 2012 Apr 28.
9
What is the Healthcare Commission trying to achieve?医疗保健委员会试图达成什么目标?
J R Soc Med. 2007 Jan;100(1):15-8. doi: 10.1177/014107680710000109.