Brutus Jean Paul, Lalonde Donald H
From Exception MD, Montreal, Quebec, Canada.
Dalhousie University, Saint John, New Brunswick, Canada.
Plast Reconstr Surg Glob Open. 2022 Nov 22;10(11):e4681. doi: 10.1097/GOX.0000000000004681. eCollection 2022 Nov.
This article provides practical tips that surgeons can use to improve their patient experience with wide awake local anesthesia no tourniquet hand surgery. The difference between patient satisfaction and patient experience is explained. Delivering a superior patient experience leads to better outcomes for patients, less postoperative complications, and a better quality of life and practice for the surgeon. Practical tips are presented, broken down into the preoperative, operative, and postoperative phases. Surgeons who commit to improving their patient experience will enjoy superior outcomes, patient loyalty, more fulfillment, and a rejuvenated sense of purpose.
本文提供了一些实用技巧,外科医生可利用这些技巧来改善患者在清醒局部麻醉下无止血带手部手术中的体验。文中解释了患者满意度与患者体验之间的差异。提供卓越的患者体验能为患者带来更好的治疗效果、减少术后并发症,并为外科医生带来更高的生活质量和更好的执业体验。文中给出了实用技巧,并分为术前、术中及术后阶段进行阐述。致力于改善患者体验的外科医生将获得卓越的治疗效果、患者忠诚度、更多成就感以及焕然一新的使命感。