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从堕胎者的角度看护理质量:四个国家的定性研究。

Quality of care from the perspective of people obtaining abortion: a qualitative study in four countries.

机构信息

Ibis Reproductive Health, Oakland, California, USA

Ibis Reproductive Health, Oakland, California, USA.

出版信息

BMJ Open. 2023 Sep 19;13(9):e067513. doi: 10.1136/bmjopen-2022-067513.


DOI:10.1136/bmjopen-2022-067513
PMID:37730400
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC10510917/
Abstract

OBJECTIVE: This qualitative study aimed to identify person-centred domains that would contribute to the definition and measurement of abortion quality of care based on the perceptions, experiences and priorities of people seeking abortion. METHODS: We conducted interviews with people seeking abortion aged 15-41 who obtained care in Argentina, Bangladesh, Ethiopia or Nigeria. Participants were recruited from hospitals, clinics, pharmacies, call centres and accompaniment models. We conducted thematic analysis and quantified key domains of quality identified by the participants. RESULTS: We identified six themes that contributed to high-quality abortion care from the clients' perspective, with particular focus on interpersonal dynamics. These themes emerged as participants described their abortion experience, reflected on their interactions with providers and defined good and bad care. The six themes included (1) kindness and respect, (2) information exchange, (3) emotional support, (4) attentive care throughout the process, (5) privacy and confidentiality and (6) prepared for and able to cope with pain. CONCLUSIONS: People seeking abortion across multiple country contexts and among various care models have confirmed the importance of interpersonal care in quality. These findings provide guidance on six priority areas which could be used to sharpen the definition of abortion quality, improve measurement, and design interventions to improve quality.

摘要

目的:本定性研究旨在根据寻求堕胎者的看法、经验和优先事项,确定以患者为中心的领域,以定义和衡量堕胎护理质量。

方法:我们对年龄在 15-41 岁之间在阿根廷、孟加拉国、埃塞俄比亚或尼日利亚获得堕胎护理的寻求堕胎者进行了访谈。参与者是从医院、诊所、药店、呼叫中心和陪伴模式中招募的。我们进行了主题分析,并对参与者确定的关键质量领域进行了量化。

结果:我们从客户的角度确定了六个有助于高质量堕胎护理的主题,特别关注人际动态。这些主题是在参与者描述他们的堕胎经历、反思他们与提供者的互动并定义良好和不良护理时出现的。这六个主题包括:(1)友善和尊重;(2)信息交流;(3)情感支持;(4)整个过程中的周到护理;(5)隐私和保密性;(6)为疼痛做好准备并能够应对。

结论:来自多个国家背景和各种护理模式的寻求堕胎者都证实了人际关怀在质量方面的重要性。这些发现为确定堕胎质量、改进衡量标准以及设计提高质量的干预措施提供了指导,其中包括六个优先领域。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4c37/10510917/b4e64cc0976e/bmjopen-2022-067513f02.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4c37/10510917/39337ca9a43c/bmjopen-2022-067513f01.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4c37/10510917/b4e64cc0976e/bmjopen-2022-067513f02.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4c37/10510917/39337ca9a43c/bmjopen-2022-067513f01.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4c37/10510917/b4e64cc0976e/bmjopen-2022-067513f02.jpg

相似文献

[1]
Quality of care from the perspective of people obtaining abortion: a qualitative study in four countries.

BMJ Open. 2023-9-19

[2]
Perspectives on high-quality interpersonal care among people obtaining abortions in Argentina.

Reprod Health. 2022-5-2

[3]
Abortion quality of care from the client perspective: a qualitative study in India and Kenya.

Health Policy Plan. 2021-10-12

[4]
Abortion beyond 13 weeks in Argentina: healthcare seeking experiences during self-managed abortion accompanied by the Socorristas en Red.

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[5]
It's a small bit of advice, but actually on the day, made such a difference…: perceptions of quality in abortion care in England and Wales.

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[6]
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Front Reprod Health. 2024-9-4

[7]
Clients' expectations and experiences with providers of menstrual regulation: a qualitative study in Bangladesh.

BMC Womens Health. 2024-5-16

[8]
"They talked to me rudely". Women perspectives on quality of post-abortion care in public health facilities in Kenya.

Reprod Health. 2023-2-27

[9]
A qualitative exploration of how the COVID-19 pandemic shaped experiences of self-managed medication abortion with accompaniment group support in Argentina, Indonesia, Nigeria, and Venezuela.

Sex Reprod Health Matters. 2022-12

[10]
"I just have to hope that this abortion should go well": Perceptions, fears, and experiences of abortion clients in Nigeria.

PLoS One. 2022

引用本文的文献

[1]
Design and validation of a questionnaire to measure access to and quality of abortion services in Argentina.

Salud Colect. 2025-4-22

[2]
Supporting self-managed abortion care in "practice not premise": a qualitative study of provider perspectives, roles, and information pathways to care in India.

Sex Reprod Health Matters. 2025-12

[3]
Progress in providing legal abortion services after law reform: A quantitative study in three provinces of Argentina.

PLOS Glob Public Health. 2025-2-25

[4]
How can patient experience of abortion care be improved? Evidence from the SACHA study.

Womens Health (Lond). 2024

[5]
Clients' expectations and experiences with providers of menstrual regulation: a qualitative study in Bangladesh.

BMC Womens Health. 2024-5-16

[6]
Developing and validating an abortion care quality metric for facility and out-of-facility settings: an observational cohort study in Bangladesh, Ethiopia, and Nigeria.

EClinicalMedicine. 2023-12-2

本文引用的文献

[1]
Toward a Standard Measure of Abortion Service Quality-A Stakeholder First Approach.

Front Glob Womens Health. 2022-7-4

[2]
Perspectives on high-quality interpersonal care among people obtaining abortions in Argentina.

Reprod Health. 2022-5-2

[3]
Does Adjusting for Social Desirability Reduce Ceiling Effects and Increase Variation of Patient-Reported Experience Measures?

J Patient Exp. 2022-2-8

[4]
"I just have to hope that this abortion should go well": Perceptions, fears, and experiences of abortion clients in Nigeria.

PLoS One. 2022

[5]
Abortion quality of care from the client perspective: a qualitative study in India and Kenya.

Health Policy Plan. 2021-10-12

[6]
Out-of-clinic and self-managed abortion in Bangladesh: menstrual regulation provider perspectives.

Reprod Health. 2021-3-25

[7]
Patient satisfaction and patient experience are not interchangeable concepts.

Int J Qual Health Care. 2021-2-20

[8]
Abortion metrics: a scoping review of abortion measures and indicators.

BMJ Glob Health. 2021-1

[9]
Knowledge, Attitude, and Associated Factors towards Safe Abortion among Private College Female Students in Gondar City, Northwest Ethiopia: A Cross-Sectional Study.

Adv Prev Med. 2020-11-4

[10]
Development and validation of a person-centered abortion scale: the experiences of care in private facilities in Kenya.

BMC Womens Health. 2020-9-19

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