Ibis Reproductive Health, Oakland, California, USA
Ibis Reproductive Health, Oakland, California, USA.
BMJ Open. 2023 Sep 19;13(9):e067513. doi: 10.1136/bmjopen-2022-067513.
OBJECTIVE: This qualitative study aimed to identify person-centred domains that would contribute to the definition and measurement of abortion quality of care based on the perceptions, experiences and priorities of people seeking abortion. METHODS: We conducted interviews with people seeking abortion aged 15-41 who obtained care in Argentina, Bangladesh, Ethiopia or Nigeria. Participants were recruited from hospitals, clinics, pharmacies, call centres and accompaniment models. We conducted thematic analysis and quantified key domains of quality identified by the participants. RESULTS: We identified six themes that contributed to high-quality abortion care from the clients' perspective, with particular focus on interpersonal dynamics. These themes emerged as participants described their abortion experience, reflected on their interactions with providers and defined good and bad care. The six themes included (1) kindness and respect, (2) information exchange, (3) emotional support, (4) attentive care throughout the process, (5) privacy and confidentiality and (6) prepared for and able to cope with pain. CONCLUSIONS: People seeking abortion across multiple country contexts and among various care models have confirmed the importance of interpersonal care in quality. These findings provide guidance on six priority areas which could be used to sharpen the definition of abortion quality, improve measurement, and design interventions to improve quality.
目的:本定性研究旨在根据寻求堕胎者的看法、经验和优先事项,确定以患者为中心的领域,以定义和衡量堕胎护理质量。
方法:我们对年龄在 15-41 岁之间在阿根廷、孟加拉国、埃塞俄比亚或尼日利亚获得堕胎护理的寻求堕胎者进行了访谈。参与者是从医院、诊所、药店、呼叫中心和陪伴模式中招募的。我们进行了主题分析,并对参与者确定的关键质量领域进行了量化。
结果:我们从客户的角度确定了六个有助于高质量堕胎护理的主题,特别关注人际动态。这些主题是在参与者描述他们的堕胎经历、反思他们与提供者的互动并定义良好和不良护理时出现的。这六个主题包括:(1)友善和尊重;(2)信息交流;(3)情感支持;(4)整个过程中的周到护理;(5)隐私和保密性;(6)为疼痛做好准备并能够应对。
结论:来自多个国家背景和各种护理模式的寻求堕胎者都证实了人际关怀在质量方面的重要性。这些发现为确定堕胎质量、改进衡量标准以及设计提高质量的干预措施提供了指导,其中包括六个优先领域。
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