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在 COVID-19 期间,通过履行一线工作人员的心理契约,安全特定的变革型领导在促进角色外行为方面的作用。

Role of safety-specific transformational leadership in fostering extra-role behaviors through psychological contract fulfillment among frontline workers during COVID-19.

机构信息

Faculty of Management Sciences, Riphah International University, Pakistan.

Department of Leadership and Organizational Agility, United Arab Emirates University, United Arab Emirates.

出版信息

Int J Occup Saf Ergon. 2024 Mar;30(1):119-128. doi: 10.1080/10803548.2023.2265133. Epub 2023 Oct 24.

Abstract

The emergence of COVID-19 has drastically changed the safety outlook of how the work world is viewed by leaders and followers. In this backdrop, the current study aimed at extending the safety leadership literature in the context of organizations operating in crisis situations by investigating the impact of safety-specific transformational leadership on the followers' extra-role behaviors through the mediation of psychological contract fulfillment. . Using a time-lagged and multisource design, data were collected from 384 frontline rescue and healthcare workers dealing with COVID-19-related situations. . Results revealed that safety-specific transformational leadership behavior positively affects extra-role behaviors of frontline employees by enhancing their innovative work behavior, knowledge sharing behavior and organizational citizenship behavior. Also, psychological contract fulfillment plays a bridging role in translating the impact of safety-specific transformational leadership behavior on extra-role behaviors. The followers working in an unsafe context view the safety concern of their leader as a fulfillment of their unwritten expectations from their employers. Implications of these findings along with limitations and future research directions are also delineated.

摘要

新冠疫情的出现极大地改变了领导者和追随者对工作世界的安全前景的看法。在此背景下,本研究旨在通过调查安全特定的变革型领导对追随者心理契约履行的中介作用对危机情境下组织中追随者的角色外行为的影响,扩展安全领导力文献。采用时间滞后和多来源设计,从 384 名处理与新冠疫情相关情况的一线救援和医疗工作者那里收集了数据。结果表明,安全特定的变革型领导行为通过增强一线员工的创新工作行为、知识分享行为和组织公民行为,积极影响其角色外行为。此外,心理契约履行在翻译安全特定的变革型领导行为对角色外行为的影响方面发挥了桥梁作用。在不安全环境下工作的员工将领导者对安全的关注视为对其雇主未成文期望的履行。本文还阐述了这些发现的意义、局限性和未来研究方向。

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