Albert Rikke, Baillie Dave, Neal Hilary
East London Foundation Trust, London, UK.
Future Healthc J. 2023 Jul;10(2):103-106. doi: 10.7861/fhj.2023-0049.
Street homeless people face stigmas in addition multiple unmet needs, which may include physical, psychological, mental health and social needs to name a few. Their life expectancy is shorter than that of the general population. Mental health problems are common but street homeless people face considerable barriers accessing support. Institutional approaches from the health system re-traumatise street homeless people seeking care and cause moral injury and burn-out in staff. Given high rates of trauma in street homeless people, trauma-informed care approaches should be used. Professionals should make every contact count, using it as an opportunity to build trust with honesty and consistency and find out what matters to the person, as well as taking practical steps such as ensuring a means of contact. Engaging with the person's wider support system, such as support workers from homeless organisations, is key as they may have a good understanding how the mental health affects the person.
街头无家可归者不仅面临耻辱,还有多种未得到满足的需求,其中可能包括身体、心理、精神健康和社会需求等等。他们的预期寿命比普通人群短。心理健康问题很常见,但街头无家可归者在获得支持方面面临相当大的障碍。卫生系统的机构性方法会再次伤害寻求护理的街头无家可归者,并给工作人员造成道德伤害和职业倦怠。鉴于街头无家可归者的创伤发生率很高,应采用创伤知情护理方法。专业人员应让每次接触都有价值,将其作为一个以诚实和一致性建立信任的机会,弄清楚对这个人来说什么是重要的,同时采取实际措施,比如确保有联系方式。与这个人更广泛的支持系统合作,比如无家可归者组织的支持人员,这很关键,因为他们可能非常了解心理健康如何影响这个人。