Dissanayake Rashmi, Olivieri Rebecca, Aguey-Zinsou Melissa, Yule Elisa, Dunn Leonie
School of Allied Health, Faculty of Health Sciences, Australian Catholic University, Sydney, New South Wales, Australia.
South Eastern Sydney Local Health District, NSW Health, Sydney, New South Wales, Australia.
Int J Ment Health Nurs. 2024 Feb;33(1):175-184. doi: 10.1111/inm.13238. Epub 2023 Oct 4.
The strengths of model of case management is a recovery-oriented model of community mental health care that has been linked to positive consumer outcomes. The aim of this qualitative study was to explore the consumer perspective of the strengths model of case management using a descriptive phenomenological approach. Data were collected through in-depth, semi-structured interviews. In total, six consumers from a metropolitan community mental health service were interviewed. Interview transcripts were analysed using Colaizzi's phenomenological method. Three major themes were identified: the relationship between the consumer and the case manager is valuable, the strengths assessment supports identifying strengths and areas for action and the strengths model of case management promotes recovery and goal achievement. Implications for practice include an increased understanding of consumer preferences and promoting the consumer voice, thereby supporting the provision of higher quality evidence-based practice.
个案管理模式的优势在于它是一种以康复为导向的社区精神卫生保健模式，已被证明与消费者的积极结果相关联。本定性研究的目的是采用描述性现象学方法，探索消费者对个案管理优势模式的看法。通过深入的半结构化访谈收集数据。总共采访了来自一个大都市社区精神卫生服务机构的六名消费者。使用科莱齐的现象学方法对访谈记录进行了分析。确定了三个主要主题：消费者与个案经理之间的关系很重要，优势评估有助于识别优势和行动领域，以及个案管理的优势模式促进康复和目标实现。对实践的启示包括更好地理解消费者偏好并促进消费者发声，从而支持提供更高质量的循证实践。
