Department of Human-Centered Design, Delft University of Technology, The Netherlands.
Department of the Built Environment, Eindhoven University of Technology, The Netherlands.
Ergonomics. 2024 Jul;67(7):995-1007. doi: 10.1080/00140139.2023.2270788. Epub 2023 Oct 23.
The rise of remote working has highlighted the importance of office spaces that support employees' social well-being. However, there is a lack of explicit knowledge on how to design such spaces. In order to address this gap, this study explored the strategies employed by practitioners in designing social office spaces. In-depth interviews with fifteen experienced interior designers were analysed using means-end chain theory. This revealed the designers' common aim to encourage informal social interactions through creating attractive, spacious, recognisable, and spatially integrated breakout spaces. Additionally, communicating group identity, promoting visibility, and offering a cosy atmosphere aimed to foster a sense of connectedness among employees. These findings not only enable more deliberate design decisions but also serve as valuable insights for less experienced designers. Moreover, the framework of design components, affordances and design objectives that emerged from this study can enhance communication between designers and stakeholders involved in office projects.
远程办公的兴起凸显了支持员工社交福祉的办公空间的重要性。然而,目前缺乏关于如何设计此类空间的明确知识。为了弥补这一空白,本研究探讨了从业者在设计社交办公空间时所采用的策略。通过使用手段-目的链理论对 15 名经验丰富的室内设计师进行了深入访谈。这揭示了设计师们通过创建有吸引力、宽敞、可识别和空间上融为一体的休息空间来鼓励非正式社交互动的共同目标。此外,传达群体身份、提高可见度和营造舒适氛围旨在培养员工之间的归属感。这些发现不仅可以做出更有针对性的设计决策,而且还为经验较少的设计师提供了有价值的见解。此外,本研究中出现的设计组件、功能和设计目标框架可以加强设计师和参与办公项目的利益相关者之间的沟通。