Australian Institute of Health Innovation, Macquarie University, Sydney, Australia.
Outcome Health, Blackburn, Victoria, Australia.
Stud Health Technol Inform. 2023 Oct 20;309:257-261. doi: 10.3233/SHTI230792.
The COVID-19 pandemic necessitated a shift in the delivery of patient care, with telehealth rapidly scaled to facilitate access to care while reducing risks of COVID-19 transmission. In this paper, we present an overview of key findings regarding telehealth use from a large program of work examining the impact of the pandemic on general practice activity in Australia. Our findings demonstrate the pivotal role telehealth played in enabling patient access to care during the first two years of the pandemic. Importantly, however, we identified several facets of telehealth use including equitable access, workflow and infrastructure, and adequate funding, which require attention to optimise telehealth services in practice.
新冠疫情大流行迫使医疗服务的提供方式发生转变，远程医疗迅速扩大规模，以方便提供医疗服务，同时降低新冠病毒传播的风险。在本文中，我们概述了从一个大型项目中获得的关于远程医疗使用的主要发现，该项目研究了新冠疫情对澳大利亚全科医疗活动的影响。我们的研究结果表明，在疫情的头两年，远程医疗在使患者能够获得医疗服务方面发挥了关键作用。然而，重要的是，我们确定了远程医疗使用的几个方面，包括公平获取、工作流程和基础设施以及充足的资金，这些方面需要引起重视，以优化实践中的远程医疗服务。
