Universitas Esa Unggul, Indonesia.
Health Inf Manag. 2024 Jan;53(1):29-33. doi: 10.1177/18333583231205975. Epub 2023 Oct 30.
The Dr. Soeharto Heerdjan Hospital, Jakarta, Indonesia, has deployed telepsychiatry since May 2022 to ensure continuity of care for its psychiatric patients. This model of service has not functioned optimally, owing to obstacles, including the absence of a registration officer, no designated consultation room, scheduling issues and challenges for patients or their representatives in using the telepsychiatry application.
This study aimed to assess telepsychiatry readiness at Dr. Soeharto Heerdjan Hospital.
An observational survey was conducted in April-May 2022, with a sample of 40 members of the telepsychiatry workforce, using the Telehealth Readiness Assessment (TRA) tool. Five key domains of the TRA tool are associated with the successful implementation of telehealth, including core readiness, financial considerations, operations, staff engagement and patient readiness. This tool includes a questionnaire, scoring sheet, supporting guidance and additional resources. The overall readiness score is a weighted average of the concept scores included within each of the five domains.
Of 40 respondents, 72.5% were females and 42.5% were between 31 and 40 years. From the total of five domains of telepsychiatry readiness, the level of telepsychiatry readiness at Dr. Soeharto Heerdjan Hospital was 70.05% or a level.
Aspects of readiness that need to be improved include providing a workforce for telepsychiatry patient registration; drug delivery; scheduling; designated consultation rooms; user-friendly telepsychiatry applications and electronic media for information on telepsychiatry services.
印度尼西亚雅加达苏哈托·赫迪延医院自 2022 年 5 月以来已部署远程精神病学服务，以确保其精神科患者的护理连续性。由于存在障碍，这种服务模式未能发挥最佳效果，包括缺乏挂号员、没有指定的咨询室、预约问题以及患者或其代表在使用远程精神病学应用程序方面存在困难。
本研究旨在评估苏哈托·赫迪延医院的远程精神病学准备情况。
2022 年 4 月至 5 月间，采用远程医疗准备情况评估工具（TRA）对 40 名远程精神病学工作人员进行了观察性调查。TRA 工具的五个关键领域与远程医疗的成功实施相关，包括核心准备情况、财务考虑因素、运营情况、员工参与情况和患者准备情况。该工具包括一份问卷、评分表、支持性指导和其他资源。总体准备情况得分是每个五个领域内的概念得分的加权平均值。
在 40 名受访者中，72.5%为女性，42.5%年龄在 31 至 40 岁之间。从远程精神病学准备情况的五个总领域来看，苏哈托·赫迪延医院的远程精神病学准备程度为 70.05%，属于水平。
需要改进的准备情况方面包括提供远程精神病学患者挂号的工作人员；药品配送；预约；指定咨询室；便于使用的远程精神病学应用程序和有关远程精神病学服务的电子媒体。
