荷兰柏丽儿维儿童医院实施社会需求筛查流程和家庭导航中心的案例研究。

A Case Study Implementing a Social Needs Screening Process and a Family Navigation Hub at Holland Bloorview Kids Rehabilitation Hospital.

机构信息

Is the senior director for Collaborative Practice and Clinical Education; the interim director for Quality, Safety and Performance at the Holland Bloorview Kids Rehabilitation Hospital; and adjunct lecturer at the Department of Occupational Therapy and Occupational Science at the University of Toronto in Toronto, ON. She provides organizational leadership for clinical health equity.

Is the team lead and project manager at Holland Bloorview Kids Rehabilitation Hospital in Toronto, ON. She provided initial project and change leadership support for the initiative.

出版信息

Healthc Q. 2023 Oct;26(3):15-21. doi: 10.12927/hcq.2023.27220.

DOI:10.12927/hcq.2023.27220

PMID:38018783

Abstract

Identifying and addressing clients' and families' most pressing social determinants of health needs are integral to quality healthcare. Healthcare leaders and front-line clinicians have long recognized the connection between unmet essential resource needs, such as food, housing and transportation and health outcomes. As a component of broader organizational efforts to improve equitable access to services, a social needs screening (SNS) initiative was introduced, along with a Family Navigation Hub providing navigation interventions. This paper describes the systematic approach taken to support the SNS initiative implementation and highlights evaluation results of the first year of activity.

摘要

确定和解决客户及家庭最紧迫的健康问题社会决定因素是医疗质量的重要组成部分。医疗保健领导者和一线临床医生早就认识到，无法满足基本资源需求（如食物、住房和交通）与健康结果之间存在联系。作为更广泛的组织努力改善公平获得服务的一部分，引入了社会需求筛查（SNS）计划，以及提供导航干预的家庭导航中心。本文介绍了支持 SNS 计划实施所采取的系统方法，并重点介绍了第一年活动的评估结果。