Jovanovic Zoran, Opankovic Ana, Milovanovic Srdjan, Barisic Jasmina, Nikolic Turnic Tamara, Djuric Dusan
Department of Psychiatry, General Hospital Sabac, 15000 Šabac, Serbia.
Clinical Centre of Serbia, Clinic for Psychiatry, Faculty of Medicine, University of Belgrade, 11000 Belgrade, Serbia.
Healthcare (Basel). 2023 Dec 29;12(1):84. doi: 10.3390/healthcare12010084.
(1) Background: The prevalence of workplace violence within the health sector varies between 50 and 88%. Depending on the health care environment, the percentages mentioned can be much higher. (2) The aim of this study was to determine the prevalence, characteristics, factors, and consequences of violence against healthcare workers (physicians, nurses, and technicians) in psychiatric institutions in the Republic of Serbia. Additionally, this study should validate the Serbian version of the aggression questionnaire, which could be a significant tool in recognizing and assessing any type of violence against health care workers in psychiatric institutions. (3) Methods: This study was designed as an observational questionnaire study that included 191 health workers (physicians, medical technicians, workers in kitchens or maintenance, and others) from three psychiatric institutions. As an instrument, this study validated and used the Serbian version of the aggression standardized questionnaire. We observed the primary and secondary outcomes of potential violence in psychiatric institutions against healthcare workers using different parameters. (4) Results: The internal consistency of each item as well as the instrument was very good (the mean Cronbach alfa = 0.91). A total of 104 of the participants never experienced physical violence, while more than five times that had 20 health workers (10.5%). We observed the statistical significance of gender, age, working status (permanent/limited) and professional status (physician/medical technician/worker etc.) on physical attack incidence. (5) Conclusions: The incidence of violence against healthcare workers is very high, especially in terms of physical assault and threats in the workplace. The majority of the victims were women who work as medical technicians, attacked by male patients with unknown motivation. A number of changes in the structure and organizational culture of the hospital are required. All hospital employees, employers, patients, and their families share responsibility for the creation of a safe workplace.
(1) 背景:卫生部门工作场所暴力的发生率在50%至88%之间。根据医疗环境的不同,上述百分比可能会更高。(2) 本研究的目的是确定塞尔维亚共和国精神病院针对医护人员(医生、护士和技术人员)的暴力行为的发生率、特征、因素及后果。此外,本研究应验证塞尔维亚语版的攻击问卷,该问卷可能是识别和评估精神病院针对医护人员的任何类型暴力行为的重要工具。(3) 方法:本研究设计为一项观察性问卷调查研究,纳入了来自三家精神病院的191名卫生工作者(医生、医疗技术人员、厨房或维修人员等)。作为一种工具,本研究验证并使用了塞尔维亚语版的标准化攻击问卷。我们使用不同参数观察了精神病院针对医护人员潜在暴力行为的主要和次要结果。(4) 结果:每个项目以及该工具的内部一致性都非常好(平均克朗巴哈α系数 = 0.91)。共有104名参与者从未经历过身体暴力,而有20名卫生工作者(10.5%)经历过五次以上。我们观察到性别、年龄、工作状态(长期/有限期)和职业状态(医生/医疗技术人员/工人等)对身体攻击发生率的统计学意义。(5) 结论:针对医护人员的暴力发生率非常高,尤其是在工作场所的身体攻击和威胁方面。大多数受害者是担任医疗技术人员的女性,她们受到动机不明的男性患者的攻击。医院的结构和组织文化需要进行一些改变。所有医院员工、雇主、患者及其家属都对创造一个安全的工作场所负有责任。