Alyami Dawood, Banihameem Ibraheem S, Al-Mansour Mohammed H, AlRashah Ali S, Alsulieman Manassar Z, Alsaqour Hussain G, Alsagoor Mohammed S, Alshahi Abdullah H, Alyami Mahdi M, Alyami Ali R, Alsharif Faisal H, Mahmoud Amro M
Department of Pharmacy, Khobash General Hospital, Najran, SAU.
Department of Administration, General Directorate of Health Affairs, Najran, SAU.
Cureus. 2023 Dec 16;15(12):e50637. doi: 10.7759/cureus.50637. eCollection 2023 Dec.
Patient safety and rights are the most crucial aspects of healthcare quality. In Saudi Arabia, there is a paucity of evidence concerning the perspectives of healthcare providers on the rights and safety of patients. Hence, this study aimed to assess the perceptions of healthcare providers toward patients' rights and safety in Najran, Saudi Arabia.
A cross-sectional study was undertaken in Najran, Saudi Arabia, from December 2022 to October 2023, utilizing an online survey. This study included 307 healthcare providers who responded to the questionnaire via Google web link (Google LLC, Mountain View, California, United States).
The present research comprised 307 healthcare personnel, of whom 65.8% were male and possessed a variety of academic backgrounds. The participants exhibited a high level of support for patients' rights, as evidenced by their agreement with 88.4-90% of questions on a variety of dimensions; this demonstrated their dedication to providing patient-centered care. Concerning medical errors, a significant proportion of respondents (74.9-86.1%) exhibited comprehensive comprehension and a readiness to disclose such incidents. Diverse viewpoints surfaced regarding the attribution of errors, the necessity of reporting, and the accountability for disclosure. The interdependence of patient rights and attitudes towards patient safety was highlighted by substantial positive correlations.
The viewpoints of healthcare professionals regarding medical errors and patients' liberties were discussed in this study. Advocacy for patients' rights is indicative of a commitment to patient-centered care that prioritizes autonomy and transparency. Although most participants demonstrated a willingness to report medical errors and possess a solid comprehension of their causes, divergent views emerged regarding attribution and disclosure. The interrelation between patient rights and attitudes toward patient safety was supported by positive correlations. The significance of continuous education in healthcare to promote a safety culture and enhance patient-centric practices is underscored by these results. Future research is needed to investigate the effects of culturally tailored interventions on the attitudes and practices of healthcare providers in Najran with regard to patient rights and safety.
患者安全和权利是医疗质量的最关键方面。在沙特阿拉伯，关于医疗服务提供者对患者权利和安全的看法，证据匮乏。因此，本研究旨在评估沙特阿拉伯奈季兰的医疗服务提供者对患者权利和安全的认知。
2022年12月至2023年10月在沙特阿拉伯奈季兰进行了一项横断面研究，采用在线调查。本研究纳入了307名通过谷歌网络链接（谷歌有限责任公司，美国加利福尼亚州山景城）回复问卷的医疗服务提供者。
本研究包括307名医护人员，其中65.8%为男性，拥有多种学术背景。参与者对患者权利表现出高度支持，在各个维度上，他们对88.4%-90%的问题表示认同，这表明他们致力于提供以患者为中心的护理。关于医疗差错，相当一部分受访者（74.9%-86.1%）表现出全面的理解并愿意披露此类事件。在差错的归因、报告的必要性以及披露的责任方面出现了不同观点。患者权利与对患者安全的态度之间的相互依存关系通过显著的正相关得到了凸显。
本研究讨论了医护人员对医疗差错和患者权益的看法。倡导患者权利表明致力于以患者为中心的护理，该护理将自主权和透明度放在首位。尽管大多数参与者表示愿意报告医疗差错并对其原因有扎实的理解，但在归因和披露方面出现了不同观点。患者权利与对患者安全的态度之间的相互关系得到了正相关的支持。这些结果强调了医疗保健领域持续教育对于促进安全文化和加强以患者为中心的实践的重要性。未来需要开展研究，以调查针对文化定制的干预措施对奈季兰医护人员在患者权利和安全方面的态度及实践的影响。
