护士的健康感知和职业倦怠:关注睡眠质量、工作场所暴力和组织文化。
Nurses' perceived health and occupational burnout: A focus on sleep quality, workplace violence, and organizational culture.
机构信息
Department of Nursing, Fooyin University, Kaohsiung City, Taiwan.
Department of Information Management, Da-Yeh University, Dacun, Changhua, Taiwan.
出版信息
Int Nurs Rev. 2024 Dec;71(4):912-923. doi: 10.1111/inr.12932. Epub 2024 Jan 23.
AIM
This study investigates the mediation of sleep quality between perceived health and occupational burnout in hospital nurses, considering the moderation of workplace violence and organizational culture.
BACKGROUND
Occupational factors lead to physical and mental distress, burnout, and sleep issues in nurses. Approximately two-thirds of nurses experience burnout, impacting patient care quality and safety. Cultivating a positive organizational culture is essential for nursing workforce stability.
METHODS
This cross-sectional study employed convenience sampling to recruit 346 nurses from a teaching hospital in southern Taiwan in July-August 2020 (response rate: 87.3%). Self-administered questionnaires containing validated instruments were employed, including an adapted occupational burnout scale, the Chinese version of an organizational culture scale, a Perceived Health Questionnaire, a Workplace Violence Experience Scale, and the CPSQI; all instruments were reliable and valid. The analysis involved descriptive statistics, linear regression, and the Johnson-Neyman technique.
RESULTS
Nurses with better perceived health exhibited significantly lower occupational burnout (p < 0.001). Perceived health indirectly impacted burnout through sleep quality (p < 0.01) with organizational culture as a partial moderator. Bureaucratic organizational culture exacerbated this relationship. Additionally, decreased workplace violence moderated the connections among perceived health, sleep quality, and occupational burnout among nurses.
CONCLUSIONS
Given the inverse correlation between nurses' perceived health and occupational burnout and considering factors such as workplace violence, organizational culture, and sleep quality, healthcare institutions can proactively take steps to enhance nurses' overall well-being and mitigate burnout.
IMPLICATIONS FOR NURSING AND HEALTH POLICY
By implementing wellness programs, mental health support, security training, robust reporting, and a zero-tolerance approach to violence, healthcare stakeholders can foster a safe and supportive work environment for nurses, thus improving well-being, patient outcomes, and healthcare quality.
目的
本研究旨在探讨医院护士感知健康与职业倦怠之间的关系,并考虑工作场所暴力和组织文化的调节作用。
背景
职业因素会导致护士身心疲惫、倦怠和睡眠问题。大约三分之二的护士会经历职业倦怠,这会影响患者的护理质量和安全。培养积极的组织文化对于护理人员队伍的稳定至关重要。
方法
本横断面研究采用便利抽样法,于 2020 年 7 月至 8 月招募了来自台湾南部一所教学医院的 346 名护士(应答率:87.3%)。使用的问卷包括经过改编的职业倦怠量表、中文版组织文化量表、感知健康问卷、工作场所暴力经历量表和匹兹堡睡眠质量指数;所有工具均具有可靠性和有效性。分析方法包括描述性统计、线性回归和约翰逊-内曼技术。
结果
感知健康较好的护士职业倦怠程度显著较低(p<0.001)。感知健康通过睡眠质量对倦怠产生间接影响(p<0.01),组织文化作为部分调节因素。官僚主义组织文化加剧了这种关系。此外,工作场所暴力的减少调节了护士感知健康、睡眠质量和职业倦怠之间的关系。
结论
鉴于护士感知健康与职业倦怠之间存在反比关系,并且考虑到工作场所暴力、组织文化和睡眠质量等因素,医疗机构可以积极采取措施,提高护士的整体幸福感,减轻倦怠。
启示
通过实施健康计划、心理健康支持、安全培训、强有力的报告机制和对暴力零容忍的态度,医疗保健利益相关者可以为护士营造一个安全和支持性的工作环境,从而改善他们的幸福感、患者的治疗效果和医疗保健的质量。