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探索神经营销学在在线学习中的未开发潜力:对欧洲高等教育部门的影响与挑战

Exploring the Untapped Potential of Neuromarketing in Online Learning: Implications and Challenges for the Higher Education Sector in Europe.

作者信息

Šola Hedda Martina, Qureshi Fayyaz Hussain, Khawaja Sarwar

机构信息

Oxford Centre for Applied Research and Entrepreneurship (OxCARE), Oxford Business College, 65 George Street, Oxford OX1 2BQ, UK.

Institute for Neuromarketing, Jurja Ves III Spur no 4, 10000 Zagreb, Croatia.

出版信息

Behav Sci (Basel). 2024 Jan 23;14(2):80. doi: 10.3390/bs14020080.

Abstract

This research investigates the impact of applying neuromarketing techniques to three practical examples of higher education (HE) branding: an official college website page, an official college Facebook page, and recorded online video lectures used for teaching at HE institutions. The study was conducted in three different HE institutions with a representative sample of 720 participants, with = 529 used for testing the CARE college website, = 59 for testing the HAZEF Facebook page, and = 132 for testing the emotional response of students studying online. To assess the participants' emotional responses, this study utilized automated facial coding through a webcam (15 Hz) and considered mood intensities. Additionally, a sentiment analysis was employed to verify the survey results and determine any discrepancies in the cognitive response. By analyzing gaze activity, movement patterns, and emotional responses, valuable insights were gained into students' behaviors and preferences. This study recommends incorporating neuromarketing research into HE branding and online teaching to enhance students' learning experiences. Overall, this study contributes to the understanding of human expectations and behaviors in response to online teaching and provides valuable insights for HE institutions in Europe.

摘要

本研究探讨了将神经营销技术应用于高等教育(HE)品牌塑造的三个实际案例的影响:一所学院的官方网站页面、该学院的官方脸书页面,以及高等教育机构用于教学的在线视频讲座记录。该研究在三所不同的高等教育机构进行,共有720名具有代表性的参与者,其中529名用于测试CARE学院网站,59名用于测试HAZEF脸书页面,132名用于测试在线学习学生的情绪反应。为了评估参与者的情绪反应,本研究通过网络摄像头(15赫兹)利用自动面部编码并考虑情绪强度。此外,还采用了情感分析来验证调查结果并确定认知反应中的任何差异。通过分析注视活动、运动模式和情绪反应,对学生的行为和偏好有了宝贵的见解。本研究建议将神经营销研究纳入高等教育品牌塑造和在线教学中,以提升学生的学习体验。总体而言,本研究有助于理解人们对在线教学的期望和行为,并为欧洲的高等教育机构提供了宝贵的见解。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/27d1/10885895/77d2beb4c709/behavsci-14-00080-g0A1.jpg

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