MCN Am J Matern Child Nurs. 2024;49(2):107-113. doi: 10.1097/NMC.0000000000000987. Epub 2024 Feb 26.
To explore new parents' experiences with web-based videoconferencing as a mechanism of offering postpartum virtual support groups.
Virtual support sessions and individual interviews were conducted to explore participants' experiences with virtual postpartum groups.
Thirty-seven parents participated in seven virtual support sessions and 19 participated in individual interviews. Participant narratives centered on perceptions of safety when engaging in virtual support groups. Tools within the virtual space (camera; mute) created a relational paradox which provided safeguards but also hindered the building of trust. Participants described negotiating the fear of harm and judgment within virtual spaces alongside feelings of security in connecting from the safety of their homes.
The virtual environment provides a forum for new parents to access information and support and an avenue for engagement with maternal child nurses and care providers. Awareness of how parents perceive safety in the virtual environment is an important part of facilitating and structuring parent groups on videoconferencing platforms. Nurses should be familiar with videoconferencing technology and be able to guide parents. Experience facilitating virtual groups to ensure safety and security while providing needed support is a valuable nursing skill.
探索新父母使用基于网络的视频会议作为提供产后虚拟支持小组的一种机制的经验。
进行虚拟支持会议和个别访谈，以探讨参与者对虚拟产后小组的体验。
37 名父母参加了 7 次虚拟支持会议，19 名父母参加了个别访谈。参与者的叙述集中在参与虚拟支持小组时的安全感上。虚拟空间中的工具（摄像头；静音）创造了一种关系悖论，既提供了保障，也阻碍了信任的建立。参与者描述了在虚拟空间中协商对伤害和评判的恐惧，同时也感受到了从家中的安全连接的安全感。
虚拟环境为新父母提供了一个获取信息和支持的论坛，也是与母婴护士和护理提供者接触的途径。了解父母如何看待虚拟环境中的安全性是在视频会议平台上为父母群体提供便利和结构的重要组成部分。护士应该熟悉视频会议技术，并能够指导父母。有经验的虚拟小组可以确保安全和保障，同时提供所需的支持，这是一项有价值的护理技能。
