Program in Global Surgery and Social Change, Harvard Medical School, 641 Huntington Ave, Boston, MA 02115, USA.
W.P. Carey School of Business, Arizona State University, 1151 S Forest Ave Tempe, AZ 85281 USA.
Int J Qual Health Care. 2024 Jun 15;36(2). doi: 10.1093/intqhc/mzae048.
Organizational learning is critical for delivering safe, high-quality surgical care, especially in low- and middle-income countries (LMICs) where perioperative outcomes remain poor. While current investments in LMICs prioritize physical infrastructure, equipment, and staffing, investments in organizational learning are equally important to support innovation, creativity, and continuous improvement of surgical quality. This study aims to assess the extent to which health facilities in Tanzania's Lake Zone perform as learning organizations from the perspectives of surgical providers. The insights gained from this study can motivate future quality improvement initiatives and investments to improve surgical outcomes. We conducted a cross-sectional analysis using data from an adapted survey to explore the key components of organizational learning, including a supportive learning environment, effective learning processes, and encouraging leadership. Our sample included surgical team members and leaders at 20 facilities (health centers, district hospitals, and regional hospitals). We calculated the average of the responses at individual facilities. Responses that were 5+ on a 7-point scale or 4+ on a 5-point scale were considered positive. We examined the variation in responses by facility characteristics using a one-way ANOVA or Student's t-test. We used univariate and multiple regression to assess relationships between facility characteristics and perceptions of organizational learning. Ninety-eight surgical providers and leaders participated in the survey. The mean facility positive response rate was 95.1% (SD 6.1%). Time for reflection was the least favorable domain with a score of 62.5% (SD 35.8%). There was variation by facility characteristics including differences in time for reflection when comparing by level of care (P = .02) and location (P = .01), and differences in trying new approaches (P = .008), capacity building (P = .008), and information transfer (P = .01) when comparing public versus faith-based facilities. In multivariable analysis, suburban centers had less time for reflection than urban facilities (adjusted difference = -0.48; 95% CI: -0.95, -0.01; P = .046). Surgical team members reported more positive responses compared to surgical team leaders. We found a high overall positive response rate in characterizing organizational learning in surgery in 20 health facilities in Tanzania's Lake Zone. Our findings identify areas for improvement and provide a baseline for assessing the effectiveness of change initiatives. Future research should focus on validating the adapted survey and exploring the impact of strong learning environments on surgical outcomes in LMICs. Organizational learning is crucial in surgery and further research, funding, and policy work should be dedicated to improving learning cultures in health facilities.
组织学习对于提供安全、高质量的外科护理至关重要,尤其是在围手术期结果仍然较差的中低收入国家(LMICs)。虽然当前在 LMICs 的投资侧重于物理基础设施、设备和人员配备,但组织学习的投资同样重要,以支持创新、创造力和外科质量的持续改进。本研究旨在评估坦桑尼亚湖区卫生设施从外科服务提供者的角度来看作为学习型组织的程度。这项研究的结果可以激励未来的质量改进举措和投资,以改善手术结果。我们使用经过改编的调查数据进行了横断面分析,以探讨组织学习的关键组成部分,包括支持性学习环境、有效的学习过程和鼓励领导力。我们的样本包括 20 个设施(卫生中心、地区医院和区域医院)的外科团队成员和领导者。我们计算了各个设施的响应平均值。在 7 分制上得 5+分或 5 分制上得 4+分的回答被认为是积极的。我们使用单因素方差分析或学生 t 检验检查了设施特征变化对响应的影响。我们使用单变量和多元回归评估了设施特征与组织学习认知之间的关系。98 名外科服务提供者和领导者参与了调查。设施积极响应率的平均值为 95.1%(标准差 6.1%)。反思时间是最不利的领域,得分为 62.5%(标准差 35.8%)。设施特征存在差异,包括按护理水平(P=0.02)和位置(P=0.01)比较时的反思时间差异,以及比较公立和信仰型设施时的尝试新方法(P=0.008)、能力建设(P=0.008)和信息传递(P=0.01)的差异。在多变量分析中,郊区中心的反思时间少于城市设施(调整差异=-0.48;95%CI:-0.95,-0.01;P=0.046)。外科团队成员的回答比外科团队领导者更积极。我们发现,在坦桑尼亚湖区的 20 个卫生设施中,组织学习的整体积极响应率很高。我们的研究结果确定了需要改进的领域,并为评估变革举措的有效性提供了基线。未来的研究应集中于验证改编后的调查,并探讨强大的学习环境对 LMICs 中手术结果的影响。组织学习在外科中至关重要,应该进一步研究、资助和开展政策工作,以改善卫生设施的学习文化。