University Health Network, Toronto, Ontario, Canada.
University of Toronto, Toronto, Ontario, Canada.
Healthc Manage Forum. 2024 Sep;37(5):351-358. doi: 10.1177/08404704241252910. Epub 2024 Jun 3.
In March 2020, as the COVID-19 cases began to rise in Ontario, Canada, the central role of Occupational Health and Safety (OHS) to ensure the well-being of hospital workforce became highly visible. While Ontario's hospitals concentrated efforts to meet each challenging and uncertain wave stressing the system, it was apparent that there is a lack of consistency in best practices and policy response across the healthcare sector. Additionally, the unprecedented pressure on healthcare workforce as they attempted to meet the pandemic's new surging demands resulted in workforce shortages and increased levels of burnout, making it difficult to engage, support, and retain the staff necessary for delivering highest quality of services. The Toronto Academic Health Science Network (TAHSN), a dynamic consortium of 14 healthcare organizations, established a collaborative to implement an integrated effort and align on structure, processes, and standards that will increase strength and defensibility of TAHSN programs. To foster community building, identify areas of common concern, and co-create practices during and beyond the COVID-19 pandemic, a structured network of 14 OHS directors across the healthcare organizations was established. This article discusses the origin of the TAHSN collaborative, the thriving community vision for partnership, and the case study methodology used to combine capabilities to showcase innovation and excellence in care together.
2020 年 3 月,随着 COVID-19 病例在加拿大安大略省开始上升,职业健康与安全(Occupational Health and Safety,OHS)在确保医院工作人员福祉方面的核心作用变得非常明显。虽然安大略省的医院集中精力应对每一波具有挑战性和不确定性的浪潮,给系统带来压力,但显然在医疗保健部门的最佳实践和政策应对方面缺乏一致性。此外,由于医护人员试图满足大流行带来的新的激增需求,前所未有的压力导致劳动力短缺和倦怠水平增加,这使得难以吸引、支持和留住提供最高质量服务所需的员工。多伦多学术健康科学网络(Toronto Academic Health Science Network,TAHSN)是一个由 14 个医疗保健组织组成的充满活力的联盟,建立了一个合作关系,以实施一项综合努力,并在结构、流程和标准上保持一致,这将增强 TAHSN 项目的实力和防御能力。为了在大流行期间和之后促进社区建设、确定共同关注的领域,并共同制定实践,在 14 个医疗保健组织中建立了一个由 14 名 OHS 主管组成的结构化网络。本文讨论了 TAHSN 合作关系的起源、合作的繁荣社区愿景,以及用于结合能力的案例研究方法,以共同展示护理方面的创新和卓越。