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牙科医生同理心与工作家庭冲突的关联。

The association of empathy and the work-family conflict in doctors of dental medicine.

机构信息

Study of Dental Medicine, School of Medicine, University of Split, Split, Croatia.

Department of Pediatric and Preventive Dentistry, Faculty of Dentistry, The Saints Cyril and Methodius University of Skopje, Skopje, North Macedonia.

出版信息

Acta Odontol Scand. 2024 Jun 11;83:356-361. doi: 10.2340/aos.v83.40852.

Abstract

Work-family conflict is a growing problem worldwide, because of changing work-family demographic trends and the spread of technology. Empathy, as the ability to understand and share the feelings of other people, is the essential component of emotional intelligence that plays a crucial role in healthcare settings. This study aimed to assess the level of emotional empathy and investigate its relationship with work-family role conflicts among dental medicine doctors.  Materials and methods: In this study participated 589 doctors of dental medicine from Croatia, Serbia, Bosnia and Herzegovina. The questionnaire included general and demographic data, the Emotional Empathy Scale questionnaire and the Work and Family Role Conflict Assessment Scale questionnaire.  Results: The research results indicate no significant association between empathy and conflict between work and family roles (R = 0.032, p = 0.435). Women have achieved significantly higher scores in Emotional Empathy Scale (p ≤ 0.001), while there was no difference in Work and Family Role Conflict Assessment Scale according to gender (p = 0.194). A difference in emotional empathy was observed depending on where the respondents were employed (p = 0.045) and depending on the specialisation of the dental medicine (p = 0.021).  Conclusion: Female doctors of dental medicine demonstrated higher emotional empathy while the work-family role conflict is experienced equally by both genders.

摘要

工作家庭冲突是一个全球性的日益严重的问题,这是由于工作家庭人口结构趋势的变化和技术的普及。同理心是理解和分享他人感受的能力,是情商的核心组成部分,在医疗保健环境中起着至关重要的作用。本研究旨在评估牙科医生的情绪同理心水平,并研究其与工作家庭角色冲突之间的关系。

材料和方法

本研究共有来自克罗地亚、塞尔维亚和波斯尼亚和黑塞哥维那的 589 名牙科医生参与。问卷包括一般和人口统计学数据、情绪同理心量表问卷和工作与家庭角色冲突评估量表问卷。

结果

研究结果表明,同理心与工作与家庭角色之间的冲突之间没有显著关联(R = 0.032,p = 0.435)。女性在情绪同理心量表上的得分显著更高(p ≤ 0.001),而在工作与家庭角色冲突评估量表上,性别之间没有差异(p = 0.194)。根据受访者的工作地点(p = 0.045)和牙科医学的专业(p = 0.021),情绪同理心存在差异。

结论

女性牙科医生表现出更高的情绪同理心,而工作家庭角色冲突在两性中体验到的程度相同。

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