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新冠疫情期间医疗从业者的工作家庭冲突、情商与一般自我效能感

Work-Family Conflict, Emotional Intelligence, and General Self-Efficacy Among Medical Practitioners During the COVID-19 Pandemic.

作者信息

Zeb Sadaf, Akbar Ahsan, Gul Azeem, Haider Syed Arslan, Poulova Petra, Yasmin Fakhra

机构信息

Department of Professional Psychology, Bahria University, Islamabad, Pakistan.

International Business School, Guangzhou City University of Technology, Guangzhou, 510080, People's Republic of China.

出版信息

Psychol Res Behav Manag. 2021 Nov 15;14:1867-1876. doi: 10.2147/PRBM.S333070. eCollection 2021.

Abstract

PURPOSE

In Pakistan, medical professionals face multiple challenges comprising long, fixed working hours and workload overburdening, which leads to emotional fatigue. These conflicts in work-life scenarios, brought about by high work demands causing emotional exhaustion, can create a state of distress among the medical professionals. The present study investigates the association between work-family conflict (WFC), emotional intelligence (EI), and self-efficacy (SE) among medical practitioners during COVID-19 in Pakistan.

PATIENTS AND METHODS

The study sample included 140 medical professionals from Rawalpindi and Islamabad. Cross-section correlational research design was used, and information was gathered employing online surveys through a purposive sampling technique. The scales utilized were the WFC, EI, and SE Scale.

RESULTS

The current study hypothesized a significant relationship between work-family conflict, general self-efficacy (GSE) and emotional intelligence among medical practitioners during COVID-19 in Pakistan. The results showed that those with more family-to-work conflict had less EI and GSE. Furthermore, findings uncovered that there is a significant positive relationship between EI and GSE.

CONCLUSION

The findings propose that it is important for medical professionals to have a high level of EI and GSE to navigate through the WFC more healthily. In future, awareness seminars could be arranged related to EI and its significance to stimulate the psychological well-being of medical professionals. Future studies could also consider other healthcare workers, including nurses and internees doing house jobs and other medical staff, as they are also exposed to several stresses due to the workload and family demands.

摘要

目的

在巴基斯坦,医学专业人员面临多种挑战,包括长时间固定工作时间和工作负担过重,这会导致情绪疲劳。工作需求过高导致情绪耗竭,从而引发工作与生活场景中的这些冲突,可能会在医学专业人员中造成困扰状态。本研究调查了巴基斯坦新冠疫情期间医学从业者的工作-家庭冲突(WFC)、情商(EI)和自我效能感(SE)之间的关联。

患者与方法

研究样本包括来自拉瓦尔品第和伊斯兰堡的140名医学专业人员。采用横断面相关研究设计,通过目的抽样技术利用在线调查收集信息。所使用的量表为WFC、EI和SE量表。

结果

本研究假设巴基斯坦新冠疫情期间医学从业者的工作-家庭冲突、一般自我效能感(GSE)和情商之间存在显著关系。结果表明,家庭对工作冲突较多的人EI和GSE较低。此外,研究结果发现EI和GSE之间存在显著的正相关关系。

结论

研究结果表明,医学专业人员拥有高水平的EI和GSE对于更健康地应对工作-家庭冲突很重要。未来,可以安排与EI及其重要性相关的意识研讨会,以促进医学专业人员的心理健康。未来的研究还可以考虑其他医护人员,包括从事家务工作的护士和实习生以及其他医务人员,因为他们也因工作量和家庭需求而面临多种压力。

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