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6S管理模式在手术室护理中的应用效果

Application Effect of 6S Management Mode in Operating Room Nursing.

作者信息

Bu Wenjun, Zheng Lili, Zeng Zhen, Liu Min, Su Qing, Pu Xiaoqin, Liao Dongmei

出版信息

Altern Ther Health Med. 2024 Jun 28.

Abstract

BACKGROUND

The nursing work in the operating room is heavy, intensive, and irregular, and the quality of nursing work can directly affect the surgical effect and patient prognosis. Therefore, nursing management in the operating room should be strengthened to protect patients' life safety effectively.

OBJECTIVE

To assess the effectiveness of applying the 6S management model in operating room nursing.

DESIGN

This was a retrospective study.

SETTING

This study was conducted at the Department of Anesthesia Surgery, Nanfang Hospital, Southern Medical University.

PARTICIPANTS

The research included 100 operating room nurses on duty between January 2020 and December 2022.

INTERVENTION

From January 2020 to June 2021, the hospital conducted routine training programs for nurses in the operating room. From July 2021 to December 2022, the hospital adopted the 6S management model for overseeing nursing work in the operating room.

PRIMARY OUTCOME MEASURES

(1) nursing quality score (2) nursing staff safety awareness (3) nursing disputes and complaints (4) incidence of adverse reactions (5) patient satisfaction with the quality of nursing care.

RESULTS

Following the adoption of the 6S management model, there was a noticeable improvement in the nursing quality scores, the nursing staff's awareness of safety, and the satisfaction levels of patients with the quality of care provided by operation nurses (P < .05). Additionally, the incidence of nursing disputes, complaints, and adverse events among patients decreased significantly compared to before the implementation of 6S (P = .01).

CONCLUSION

Implementing 6S management with a focus on the work of operation room nurses enhanced the competence of the nursing staff and improved management effectiveness, ultimately leading to increased patient satisfaction.

摘要

背景

手术室护理工作繁重、强度大且不规律,护理工作质量直接影响手术效果及患者预后。因此,应加强手术室护理管理,有效保障患者生命安全。

目的

评估6S管理模式在手术室护理中的应用效果。

设计

这是一项回顾性研究。

地点

本研究在南方医科大学南方医院麻醉手术科进行。

参与者

研究纳入了2020年1月至2022年12月期间100名手术室值班护士。

干预措施

2020年1月至2021年6月,医院对手术室护士进行常规培训。2021年7月至2022年12月,医院采用6S管理模式监督手术室护理工作。

主要观察指标

(1)护理质量评分;(2)护理人员安全意识;(3)护理纠纷与投诉;(4)不良反应发生率;(5)患者对护理质量的满意度。

结果

采用6S管理模式后,护理质量评分、护理人员安全意识及患者对手术护士护理质量的满意度均有显著提高(P<0.05)。此外,与实施6S管理前相比,护理纠纷、投诉及患者不良事件发生率显著降低(P = 0.01)。

结论

对手术室护士工作实施6S管理,提升了护理人员的能力,提高了管理效能,最终提高了患者满意度。

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