远程医疗和心力衰竭患者的远程管理:从理论到日常实践。
Telemedicine and Remote Management of Patients with Heart Failure: From Theory to Daily Practice.
机构信息
Department of Management, Information and Production Engineering, University of Bergamo, Dalmine (Bergamo), Italy.
Cardiologia Riabilitativa, azienda Socio-Sanitaria Territoriale Bergamo Est, Seriate (Bergamo), Italy.
出版信息
Telemed J E Health. 2024 Oct;30(10):2620-2629. doi: 10.1089/tmj.2024.0067. Epub 2024 Jul 4.
Heart failure (HF) is responsible for a high number of hospitalizations, caused by a progressive worsening quality of life. Telemedicine allows for better management of patients' complex conditions, improving the care released. However, the risk of remaining at a testing stage often limits the integration of remote care in daily pathways for HF patients. The aim of this study is to outline the steps needed to integrate telemedicine activities into ordinary HF clinic practices. This methodology is applied to observe activities and trend improvements over a 12-month routine phase. Three steps have been defined for an efficient introduction of remote care services in ordinary activities, integrating them with traditional in-person care: (i) introduction of temporary telemedicine projects, (ii) systematization of telemedicine pathways, and (iii) evaluation of monitoring phase. Observational data have been collected from structured interviews to show the rate of telemedicine activities achieved in clinical practice over the last year. The methodology has been proposed in the HF clinic of the Italian hospital ASST Bergamo Est. After an initial testing phase, in which usability and user experience have been tested, four different remote activities were added: (i) telemonitoring for patients with an implantable device, (ii) follow-up televisits, (iii) nursing telephone support, and (iv) high-intensity telesurveillance pathways for patients after an HF acute event. During the last year, 218 telemonitoring pathways, 75 televisits, 500 telephone calls, and nine telesurveillance pathways have been performed. Success rates were high, and patients gave positive feedback. By integrating multiple telemedicine activities, it has been possible to better manage complex patients, keep track of disease progression, and improve their participation in care.
心力衰竭(HF)导致大量住院,生活质量逐渐恶化。远程医疗可更好地管理患者的复杂病情,改善护理效果。然而,测试阶段的风险往往限制了远程护理在 HF 患者日常护理路径中的整合。本研究旨在概述将远程医疗活动整合到 HF 常规临床实践中的步骤。该方法适用于观察活动并在 12 个月的常规阶段中跟踪改善情况。已经定义了三个步骤,以便在常规活动中有效引入远程护理服务,将其与传统的面对面护理相结合:(i)引入临时远程医疗项目,(ii)远程医疗路径的系统化,以及(iii)监测阶段的评估。通过结构化访谈收集观察数据,以显示过去一年临床实践中远程医疗活动的实施率。该方法已在意大利 Bergamo Est 医院的 HF 诊所中提出。在初始测试阶段,对可用性和用户体验进行了测试之后,又添加了四项不同的远程活动:(i)对植入设备的患者进行远程监测,(ii)后续电视就诊,(iii)护理电话支持,以及(iv)HF 急性事件后患者的高强度远程监测途径。在过去的一年中,已经进行了 218 次远程监测途径,75 次电视就诊,500 次电话通话和 9 次远程监测途径。成功率很高,患者反馈良好。通过整合多种远程医疗活动,可以更好地管理复杂患者,跟踪疾病进展并改善其对护理的参与度。