Department of Public and Allied Health, Bowling Green State University, Bowling Green, Ohio.
J Healthc Manag. 2024;69(4):255-266. doi: 10.1097/JHM-D-24-00102. Epub 2024 Jul 4.
The influential report Crossing the Quality Chasm: A New Health System for the 21st Century established six core objectives to enhance healthcare quality. It highlighted the necessity for healthcare to encompass safety, effectiveness, a patient-centered approach, timeliness, efficiency, and equity. This essay focuses on one of these six core objectives: a patient-centered approach. Healthcare leaders actively seek solutions to improve and ensure the delivery of high-quality care. The imperative to provide quality healthcare underscores the need for artificial intelligence (AI) to become an essential component in a patient-centered approach rather than merely an optional advantage. Despite the expansion of AI, there is a lack of understanding of how AI can improve patient-centered care. This essay examines the fundamental aspects of patient-centered care, as outlined by the Picker Institute, while also exploring the prospective role of AI in advancing the core principles of patient-centered care and proposing frameworks for applying AI in healthcare.
有影响力的报告《跨越质量鸿沟：21 世纪的新医疗体系》确立了六个核心目标，以提高医疗保健质量。它强调了医疗保健必须包含安全性、有效性、以患者为中心的方法、及时性、效率和公平性。本文重点介绍这六个核心目标之一：以患者为中心的方法。医疗保健领导者积极寻求解决方案，以改善和确保高质量护理的提供。提供优质医疗保健的必要性强调了人工智能（AI）成为以患者为中心方法的重要组成部分，而不仅仅是可选优势。尽管人工智能不断发展，但人们对人工智能如何改善以患者为中心的护理缺乏了解。本文探讨了患者为中心的护理的基本方面，如 Picker 研究所概述的那样，同时还探讨了人工智能在推进以患者为中心护理的核心原则方面的预期作用，并提出了在医疗保健中应用人工智能的框架。
