Faculty of Humanities, The Hong Kong Polytechnic University, Hong Kong, China.
Department of Applied Linguistics, Xi'an Jiaotong-Liverpool University, Suzhou, China.
J Health Commun. 2024 Aug 2;29(8):524-537. doi: 10.1080/10810730.2024.2378338. Epub 2024 Jul 18.
Government health messaging is significant to the containment of public health crises. Such communication may benefit from using fear appeal, a message strategy for promoting health and preventing diseases. Yet little scholarly attention has been paid to how fear appeal is employed in government messaging to promote social media engagement through online actions including likes, shares, and comments. These actions play a meaningful role in addressing communication exigencies within the context of health crises. In this study, quantitative content analysis and corpus linguistics methods were employed to analyze fear appeal-related elements in COVID-19 messages sent by a state-owned media outlet on social media. The results show that when compared to messages without threat, messages conveying threat elicited significantly more comments, in which emotions and perceptions to threat and efficacy were exhibited, while messages containing both threat and efficacy generated more engagement in comparison to messages with threat alone. Moreover, while subdimensions under efficacy were positive predictors of engagement, those under threat were primarily found to have exerted negative effects. The findings provide insights into how fear appeal elements can be employed in government health crisis communication to engage the public.
政府健康信息传递对于控制公共卫生危机至关重要。这种沟通可以受益于使用恐惧诉求,这是一种促进健康和预防疾病的信息策略。然而,很少有学术研究关注恐惧诉求在政府信息传递中是如何被用来通过点赞、分享和评论等在线行动来促进社交媒体参与的。这些行动在应对健康危机背景下的沟通紧迫性方面发挥了重要作用。在这项研究中,采用定量内容分析和语料库语言学方法,分析了国有媒体在社交媒体上发布的 COVID-19 信息中与恐惧诉求相关的元素。结果表明,与没有威胁的信息相比,传达威胁的信息引发了更多的评论,评论中展示了对威胁和效能的情绪和看法,而同时包含威胁和效能的信息比仅包含威胁的信息产生了更多的参与。此外,虽然效能的子维度是参与的积极预测因素,但威胁下的子维度主要被发现产生了负面影响。研究结果为政府如何在健康危机沟通中利用恐惧诉求元素来吸引公众提供了一些启示。