Jan Ghadeer M, Agha Sajida, Alharbi Shaden, Aldihan Sara, Alghufaili Deema, Farghal Ayah, Alzahrani Teaf
Department of College of Medicine, King Saud Bin Abdulaziz University for Health Sciences, Riyadh, Saudi Arabia, King Abdullah International Medical Research Center, Riyadh, Saudi Arabia.
Department of Medical Education, College of Medicine, King Saud Bin Abdulaziz University for Health Sciences, Riyadh, Saudi Arabia.
J Family Med Prim Care. 2024 Jul;13(7):2753-2760. doi: 10.4103/jfmpc.jfmpc_1627_23. Epub 2024 Jun 28.
PURPOSE/BACKGROUND: Assessing the level of psychosocial assistance provided for healthcare workers (HCWs) at and outside of work is crucial. This study aimed to evaluate the psychosocial support provided to HCWs and analyze its effectiveness during COVID-19 at one of the biggest hospitals in Saudi Arabia, King Abdulaziz Medical City, Riyadh. In this study, we hypothesized that psychosocial support for HCWs will enhance their performance and total welfare.
This study followed a cross-sectional analytic design, and its sample comprised 380 HCWs from many specialties. Two well-known psychosocial scales, DASS-21 and MSPSS, were used to assess the availability of institutional psychosocial support and the levels of depression, anxiety, and stress among HCWs.
The majority of HCWs reported a tremendous increase in working hours and level of anxiety during COVID-19, and they denied receiving institutional support at work. Moreover, the majority reported receiving support from family and friends. Primarily, the most statistically significant finding in this study was that female HCWs had much higher levels of stress and anxiety during COVID-19 than their equivalent male colleagues. In addition, a significant difference was found regarding the presence of immediate supervisors for HCWs and its effectiveness in burden relief.
The results show a marginally significant association between psychosocial support and the mental health of HCWs during COVID-19. However, we found a slightly favorable effect on the minority of HCWs who received regular check-ins or targeted interventions or had immediate supervisors.
目的/背景：评估医护人员在工作中和工作外获得的心理社会支持水平至关重要。本研究旨在评估沙特阿拉伯最大的医院之一、位于利雅得的阿卜杜勒阿齐兹国王医疗城在新冠疫情期间为医护人员提供的心理社会支持，并分析其有效性。在本研究中，我们假设为医护人员提供心理社会支持将提高他们的工作表现和整体幸福感。
本研究采用横断面分析设计，样本包括来自多个专业的380名医护人员。使用两个著名的心理社会量表，即抑郁焦虑压力量表（DASS-21）和多维社会支持感知量表（MSPSS），来评估机构心理社会支持的可获得性以及医护人员的抑郁、焦虑和压力水平。
大多数医护人员报告称，在新冠疫情期间工作时间大幅增加，焦虑程度上升，并且他们否认在工作中获得了机构支持。此外，大多数人报告从家人和朋友那里获得了支持。主要的是，本研究中最具统计学意义的发现是，女性医护人员在新冠疫情期间的压力和焦虑水平比同等男性同事高得多。此外，在医护人员直属上级的存在及其在减轻负担方面的有效性方面发现了显著差异。
结果表明，在新冠疫情期间，心理社会支持与医护人员心理健康之间存在微弱的显著关联。然而，我们发现，对于少数接受定期检查或有针对性干预或有直属上级的医护人员有略微积极的影响。
