Tremblay Michel
HEC Montréal, Québec, Canada.
Public Pers Manage. 2024 Sep;53(3):351-376. doi: 10.1177/00910260241226947. Epub 2024 Jan 24.
This study employed a longitudinal model to investigate the reciprocal relationships between interpersonal citizenship behavior (OCB-I) and absenteeism at the team level. The research utilized four waves of data from a sample comprising over 5,000 employees in 168 teams within a large Canadian public organization. Drawing upon the focus theory of normative conduct and the collective identity perspective, our findings indicated that a positive change in OCB-I, which encompasses helping behaviors, led to a subsequent decrease in team absenteeism. In addition, emphasizing the identity perspective and allocation of time perspective, our study demonstrated that increased absenteeism within a given period was associated with a subsequent reduction in team OCB-I.
本研究采用纵向模型,在团队层面考察人际公民行为(OCB-I)与旷工之间的相互关系。该研究利用了来自加拿大一个大型公共组织中168个团队的5000多名员工样本的四波数据。基于规范行为焦点理论和集体认同视角,我们的研究结果表明,包含帮助行为的OCB-I的积极变化会导致团队旷工率随后下降。此外,从认同视角和时间分配视角来看,我们的研究表明,在给定时期内旷工率的增加与随后团队OCB-I的下降有关。