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团队中帮助行为与旷工之间的相互作用:对公共组织中二者互惠关系的纵向考察

The Interplay Between Helping Behavior and Absenteeism in Teams: A Longitudinal Examination of Their Reciprocal Relationship in a Public Organization.

作者信息

Tremblay Michel

机构信息

HEC Montréal, Québec, Canada.

出版信息

Public Pers Manage. 2024 Sep;53(3):351-376. doi: 10.1177/00910260241226947. Epub 2024 Jan 24.

Abstract

This study employed a longitudinal model to investigate the reciprocal relationships between interpersonal citizenship behavior (OCB-I) and absenteeism at the team level. The research utilized four waves of data from a sample comprising over 5,000 employees in 168 teams within a large Canadian public organization. Drawing upon the focus theory of normative conduct and the collective identity perspective, our findings indicated that a positive change in OCB-I, which encompasses helping behaviors, led to a subsequent decrease in team absenteeism. In addition, emphasizing the identity perspective and allocation of time perspective, our study demonstrated that increased absenteeism within a given period was associated with a subsequent reduction in team OCB-I.

摘要

本研究采用纵向模型,在团队层面考察人际公民行为(OCB-I)与旷工之间的相互关系。该研究利用了来自加拿大一个大型公共组织中168个团队的5000多名员工样本的四波数据。基于规范行为焦点理论和集体认同视角,我们的研究结果表明,包含帮助行为的OCB-I的积极变化会导致团队旷工率随后下降。此外,从认同视角和时间分配视角来看,我们的研究表明,在给定时期内旷工率的增加与随后团队OCB-I的下降有关。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/672b/11316667/d774bfdc1f3b/10.1177_00910260241226947-fig1.jpg

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