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使用移动应用程序的职业倦怠缓解策略:SANE Well应用程序的创建与开发

Burnout Reduction Strategies Using Mobile-Based Applications: The Creation and Development of the SANE Well App.

作者信息

Williams Deborah, Bouchard Lindsay, Giraldo Isabel, Carstensen Gary, Kiser Lisa, Acosta Lauren, Buxbaum Susan, Wong Ava, Taren Douglas

机构信息

Author Affiliations: University of Arizona College of Nursing.

Mel and Enid Zuckerman College of Public Health, The University of Arizona.

出版信息

J Forensic Nurs. 2024;20(4):243-249. doi: 10.1097/JFN.0000000000000509. Epub 2024 Aug 20.

Abstract

INTRODUCTION

Sexual assault nurse examiners (SANEs) provide specialized medical forensic care to survivors of sexual assault, often working in stressful conditions, with routine exposure to the traumatic experiences of their patients. SANEs experience high levels of both vicarious trauma and burnout.

PURPOSE

The purpose of this article was to describe the development of a SANE support application, accessible to all SANEs, that utilizes self-care and positive coping strategies to enhance SANE resilience and thereby reduce burnout.

METHODS

The conceptual framework for the SANE support application was psychological first aid, an evidence-informed, manualized intervention to assist individuals in the immediate aftermath of exposure to potentially traumatic events. Focus groups with SANEs informed the content of the application named "SANE Well."

RESULT

SANE Well delivers these helpful coping elements within an easy-to-use, mobile platform, at no cost. User testing during two SANE clinical skills laboratory trainings revealed the app had smooth and efficient functionality and meets its intended goals without unnecessary complexities.

CONCLUSION

There is an urgent need for SANEs to protect their well-being while they care for individuals who have experienced sexual assault. The SANE Well application offers a novel way to provide and encourage positive coping strategies for nurses to reduce burnout.

摘要

引言

性侵犯护理检查官(SANE)为性侵犯幸存者提供专门的法医医疗护理,他们经常在压力环境下工作,日常接触患者的创伤经历。SANE经历着高水平的替代性创伤和职业倦怠。

目的

本文的目的是描述一种可供所有SANE使用的支持应用程序的开发,该应用程序利用自我护理和积极应对策略来增强SANE的恢复力,从而减少职业倦怠。

方法

SANE支持应用程序的概念框架是心理急救,这是一种基于证据的、手册化的干预措施,用于在个体接触潜在创伤事件后立即提供帮助。与SANE进行的焦点小组讨论为名为“SANE Well”的应用程序内容提供了信息。

结果

SANE Well在一个易于使用的移动平台上免费提供这些有用的应对要素。在两次SANE临床技能实验室培训期间进行的用户测试表明,该应用程序功能流畅高效,达到了预期目标,没有不必要的复杂性。

结论

在SANE照顾性侵犯受害者的同时,迫切需要保护他们自身的幸福。SANE Well应用程序提供了一种新颖的方式,为护士提供并鼓励积极的应对策略,以减少职业倦怠。

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