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Development of an mHealth App by Experts for Queer Individuals' Sexual-Reproductive Health Care Services and Needs: Nominal Group Technique Study.

作者信息

Seretlo Raikane James, Smuts Hanlie, Mokgatle Mathildah Mpata

机构信息

Department of Public Health, School of Health Care Sciences, Sefako Makgatho Health Sciences University, Tshwane, South Africa.

Department of Informatics, Faculty of Engineering, Built Environment and Information Technology, University of Pretoria, Tshwane, South Africa.

出版信息

JMIR Form Res. 2024 Aug 21;8:e59963. doi: 10.2196/59963.


DOI:10.2196/59963
PMID:39167434
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11375381/
Abstract

BACKGROUND: Queer individuals continue to be marginalized in South Africa; they experience various health care challenges (eg, stigma, discrimination, prejudice, harassment, and humiliation), mental health issues (eg, suicide and depression), and an increased spread of HIV or AIDS and sexually transmitted illnesses (STIs; chlamydia, gonorrhea, and syphilis). Mobile health (mHealth) apps have the potential to resolve the health care deficits experienced by health care providers when managing queer individuals and by queer individuals when accessing sexual-reproductive health care services and needs, thus ensuring inclusivity and the promotion of health and well-being. Studies have proven that the nominal group technique (NGT) could be used to solve different social and health problems and develop innovative solutions. This technique ensures that different voices are represented during decision-making processes and leads to robust results. OBJECTIVE: This study aims to identify important contents to include in the development of an mHealth app for addressing the sexual-reproductive health care services and needs of queer individuals. METHODS: We invited a group of 13 experts from different fields, such as researchers, queer activists, sexual and reproductive health experts, private practicing health care providers, innovators, and private health care stakeholders, to take part in a face-to-face NGT. The NGT was conducted in the form of a workshop with 1 moderator, 2 research assistants, and 1 principal investigator. The workshop lasted approximately 2 hours 46 minutes and 55 seconds. We followed and applied 5 NGT steps in the workshop for experts to reach consensus. The main question that experts were expected to answer was as follows: Which content should be included in the mHealth app for addressing sexual-reproductive health care services and needs for queer individuals? This question was guided by user demographics and background, health education and information, privacy and security, accessibility and inclusivity, functionality and menu options, personalization and user engagement, service integration and partnerships, feedback and improvement, cultural sensitivity and ethical considerations, legal and regulatory compliance, and connectivity and data use. RESULTS: Overall, experts voted and ranked the following main icons: menu options (66 points), privacy and security (39 points), user engagement (27 points), information hub (26 points), user demographics (20 points), connectivity (16 points), service integration and partnerships (10 points), functionalities (10 points), and accessibility and inclusivity (7 points). CONCLUSIONS: Conducting an NGT with experts from different fields, possessing vast skill sets, knowledge, and expertise, enabled us to obtain targeted data on the development of an mHealth app to address sexual-reproductive health care services and needs for queer individuals. This approach emphasized the usefulness of a multidisciplinary perspective to inform the development of our mHealth app and demonstrated the future need for continuity in using this approach for other digital health care innovations and interventions.

摘要
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/2da8/11375381/bef4d6fec169/formative_v8i1e59963_fig2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/2da8/11375381/1dfab8a52d11/formative_v8i1e59963_fig1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/2da8/11375381/bef4d6fec169/formative_v8i1e59963_fig2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/2da8/11375381/1dfab8a52d11/formative_v8i1e59963_fig1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/2da8/11375381/bef4d6fec169/formative_v8i1e59963_fig2.jpg

相似文献

[1]
Development of an mHealth App by Experts for Queer Individuals' Sexual-Reproductive Health Care Services and Needs: Nominal Group Technique Study.

JMIR Form Res. 2024-8-21

[2]
Designing Implementation Strategies for the Inclusion of Lesbian, Gay, Bisexual, Transgender, Intersex, Queer, and Allied and Key Populations' Content in Undergraduate Nursing Curricula in KwaZulu-Natal, South Africa: Protocol for a Multimethods Research Project.

JMIR Res Protoc. 2024-5-31

[3]
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[4]
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[5]
Positive views, attitudes, and acceptability toward mHealth applications in addressing queer sexual and reproductive health: Healthcare providers and the queer individuals.

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[6]
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[7]
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[8]
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[9]
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[10]
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本文引用的文献

[1]
Functionality and Usability of mHealth Apps in Patients with Peritoneal Dialysis: A Systematic Review.

Healthcare (Basel). 2024-3-5

[2]
Evaluation of Chinese HIV Mobile Apps by Researchers and Patients With HIV: Quality Evaluation Study.

JMIR Mhealth Uhealth. 2024-1-26

[3]
"What if I get sick, where shall I go?": a qualitative investigation of healthcare engagement among young gay and bisexual men in Nairobi, Kenya.

BMC Public Health. 2024-1-2

[4]
Evaluation of the Current State of Chatbots for Digital Health: Scoping Review.

J Med Internet Res. 2023-12-19

[5]
Risk factors for sexually transmitted infections among men who have sex with men.

Afr J Prim Health Care Fam Med. 2023-10-17

[6]
Facilitators and barriers of mHealth interventions during the Covid-19 pandemic: systematic review.

BMC Health Serv Res. 2023-10-28

[7]
A Qualitative Study of the Benefits and Utility of Brief Motivational Interviewing to Reduce Sexually Transmitted Infections among Men Who Have Sex with Men.

Behav Sci (Basel). 2023-8-4

[8]
LGBTQ + cultural competency training for health professionals: a systematic review.

BMC Med Educ. 2023-8-9

[9]
Sexual and Gender Minorities Inclusion and Uptake of Sexual and Reproductive Health Services: A Scoping Review of Literature.

Am J Mens Health. 2023

[10]
An Overview of Chatbot-Based Mobile Mental Health Apps: Insights From App Description and User Reviews.

JMIR Mhealth Uhealth. 2023-5-22

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