University of California San Diego School of Medicine, La Jolla, CA, USA.
Mind Science Foundation, San Antonio, TX, USA.
Cogn Affect Behav Neurosci. 2024 Dec;24(6):965-971. doi: 10.3758/s13415-024-01212-w. Epub 2024 Aug 26.
Social media is a hotbed of interpersonal conflict and aggression. Platforms such as Twitter and Instagram are used by more than 62% of the global population, facilitating billions of user interactions every day. However, many of these exchanges involve hostile, insensitive, and antisocial behaviors. This raises the question: is empathy blunted on social media? Substantial evidence demonstrates that humans tend to behave more rudely in virtual settings, but considering the scarcity of physiological data collected under these circumstances, it remains unclear how the neural systems guiding social cognition and empathy may function differently in online interactions. We propose the "Virtual Disengagement Hypothesis," a conceptual framework to explain the prevalence of hostility online. It posits that interactions occurring on social media omit social cues that facilitate the assessment of a social partner's affective state, such as facial expressions and vocal tone, and thus fail to sufficiently recruit brain circuitry involved in empathy, such as the anterior cingulate cortex, insula, and prefrontal cortex. Additionally, interactions on social media occur asynchronously and in a "replayed" context, which may further limit recruitment of empathy systems. As a result of this diminished sensitivity to others' states, users may be predisposed to inconsiderate or outright antisocial behaviors. Given the massive and growing base of users on these platforms, we urge researchers to expand efforts that focus on neuroimaging in virtual settings with a particular emphasis on developing social media-relevant behavioral designs.
社交媒体是人际冲突和攻击的温床。全球超过 62%的人口使用 Twitter 和 Instagram 等平台,每天促成数十亿用户互动。然而,许多此类交流涉及敌对、麻木不仁、反社会的行为。这就提出了一个问题:社交媒体上的同理心是否减弱了?大量证据表明,人类在虚拟环境中往往表现得更粗鲁,但考虑到在这些情况下收集的生理数据稀缺,尚不清楚指导社会认知和同理心的神经系统在在线互动中可能如何不同地运作。我们提出了“虚拟脱离假说”,这是一个解释在线敌意普遍存在的概念框架。它假设社交媒体上的交互省略了有助于评估社交伙伴情感状态的社交线索,例如面部表情和语调,因此未能充分招募同理心相关的大脑回路,例如前扣带皮层、脑岛和前额叶皮层。此外,社交媒体上的交互是异步进行的,并且是在“重播”的背景下进行的,这可能进一步限制同理心系统的招募。由于对他人状态的敏感性降低,用户可能更容易产生不体贴甚至反社会的行为。鉴于这些平台上的用户基数巨大且不断增长,我们敦促研究人员加大在虚拟环境中进行神经影像学研究的力度,特别强调开发与社交媒体相关的行为设计。