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艾哈萨医院自动配药柜用户满意度水平及其影响因素评估

Evaluation of the automated dispensing cabinets users' level of satisfaction and the influencing factors in Al-Ahsa hospitals.

作者信息

Alomair Manar K, Alabduladheem Lama S, Almajed Marwah A, Alobaid Amjad A, Mohamed Maged E, Alsultan Abdulaziz O, Younis Nancy S

机构信息

Department of Pharmaceutical Sciences, College of Clinical Pharmacy, King Faisal University, Al-Ahsa, Saudi Arabia.

Ministry of National Guard Health Affairs, King Abdulaziz Hospital, Al-Ahsa, Saudi Arabia.

出版信息

Digit Health. 2024 Aug 25;10:20552076241264641. doi: 10.1177/20552076241264641. eCollection 2024 Jan-Dec.

DOI:10.1177/20552076241264641
PMID:39193311
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11348488/
Abstract

UNLABELLED

Automated dispensing cabinets (ADCs) are decentralized, computer-controlled systems used to store, distribute, and track medications at the point of care in the wards.

OBJECTIVE

The objective of the current study is to evaluate how healthcare practitioners are satisfied with ADCs and scrutinize some influencing factors that could affect this satisfaction.

MATERIAL

A cross-sectional survey study was designed and distributed online to healthcare providers in Al-hasa hospitals.

RESULTS

A total of 166 participants. Regarding the frequency and pattern of ADC use, around 79.5% used ADC and 85.4% were informed about using ADC on a daily basis. As for the level of satisfaction with ADC, an exact 81.9% gave a high rate for overall satisfaction, 81.3% were highly satisfied with the system's accuracy, and 74.7% were highly satisfied with the time it takes to complete the task. Regarding usability of the system, 69.8% thought it was easy whereas 36.8% agreed that the time required for reloading medication is longer than before ADC. Furthermore, 79.5% agreed that ADC allowed them to accomplish their job safely, and 67.4% agreed that it improved their productivity. Regarding challenges, 74.7% agreed that all drawer types assure safe access and removal of medications, and 18.7% agreed that there is a significant potential for loss of data.

CONCLUSION

This study investigated healthcare staff's perceptions and satisfaction with ADCs in Al-hasa hospitals. The healthcare participants were mostly highly satisfied with the use of the ADCs which translated into better patient care and improved patient safety as well as higher productivity.

摘要

未标注

自动配药柜(ADCs)是分散式的计算机控制系统,用于在病房护理点存储、分发和跟踪药物。

目的

本研究的目的是评估医疗从业者对自动配药柜的满意度,并审视一些可能影响这种满意度的因素。

材料

设计了一项横断面调查研究,并在线分发给哈萨医院的医疗服务提供者。

结果

共有166名参与者。关于自动配药柜的使用频率和模式,约79.5%的人使用自动配药柜,85.4%的人每天都被告知使用自动配药柜。至于对自动配药柜的满意度,确切地说,81.9%的人对总体满意度给出了高分,81.3%的人对系统的准确性高度满意,74.7%的人对完成任务所需的时间高度满意。关于系统的可用性,69.8%的人认为它很容易使用,而36.8%的人同意重新装药所需的时间比使用自动配药柜之前更长。此外,79.5%的人同意自动配药柜使他们能够安全地完成工作,67.4%的人同意它提高了他们的工作效率。关于挑战,74.7%的人同意所有抽屉类型都能确保安全地取用和取出药物,18.7%的人同意存在数据丢失的重大潜在风险。

结论

本研究调查了哈萨医院医护人员对自动配药柜的看法和满意度。医疗参与者大多对自动配药柜的使用高度满意,这转化为更好的患者护理、更高的患者安全性以及更高的工作效率。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/3bad/11348488/5947b7a495ee/10.1177_20552076241264641-fig2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/3bad/11348488/2711d477d6c1/10.1177_20552076241264641-fig1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/3bad/11348488/5947b7a495ee/10.1177_20552076241264641-fig2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/3bad/11348488/2711d477d6c1/10.1177_20552076241264641-fig1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/3bad/11348488/5947b7a495ee/10.1177_20552076241264641-fig2.jpg

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