J Healthc Qual. 2024;46(5):316-323. doi: 10.1097/JHQ.0000000000000448.
At our 710-bed academic medical center, nine (9) patients sustained injuries during nasogastric (NG) tube insertion attempts over a 16-month period (March 2021-July 2022). No injuries were reported during the comparable period before these events. This increase in reported events prompted an in-depth analysis to determine the root causes and implement a process improvement plan.
Root cause analysis (RCA) of these events failed to identify risk factors or actionable themes. The RCAs demonstrated wide variation in the number of insertion attempts and techniques.
A standard process was created to provide team members with guidance for escalation when NG tube placement was difficult.
Although the complication rate for NG tube insertion was comparable with the criterion standard for large tertiary care institutions, we focused on minimizing risk and improving outcomes by creating a standard process for NG tube placement.
在我们拥有 710 张床位的学术医疗中心,在 16 个月的时间里(2021 年 3 月至 2022 年 7 月),有 9 名患者在尝试插入鼻胃管时受伤。在这些事件发生之前的可比期间,没有报告受伤情况。报告事件的增加促使我们进行深入分析,以确定根本原因并实施流程改进计划。
对这些事件的根本原因分析(RCA)未能确定风险因素或可采取行动的主题。RCAs 表明,插入尝试的次数和技术存在很大差异。
创建了一个标准流程,为团队成员提供了在放置 NG 管困难时升级的指导。
尽管鼻胃管插入的并发症率与大型三级保健机构的标准相当,但我们专注于通过创建 NG 管放置的标准流程来最小化风险并改善结果。